Insurance Claims Investigator

at  QBE Insurance Group Limited

A day in the role may look a bit like this:

• Analysing suspected fraudulent and non-genuine general insurance (GI) and people risk claims
• Manage a high volume of investigation referrals in accordance with ICA Code of Conduct
• Instruct and manage external investigative service providers to ensure effective cost and efficient services are provided
• Provide strategic investigative advice to claims
• Interpret data and detect instances of fraud and anomalies in a timely manner
• Implementing the appropriate action to combat fraud/high risk exposure
• Contribute to the refinement of processes and procedures to improve fraud analysis and procedures
• Ability to adapt to legislative and industry changes
• Excellent planning and time management skills with the ability to meet competing priorities