Insurance Credit & Surety – Senior Process Associate – German – Remote RO

at  Genpact

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people – we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.
Inviting applications for the role of Insurance Credit & Surety – Senior Process Associate – German – Remote RO
Works with Transition, Training, Ops and Practice to understand contractual commitments, deal books and customer priorities.

Responsibilities

• Check the requests received from the client, assign and complete them based on their requirements
• Administer insurance policies in the client systems and issue invoices based on the client’s requests
• Reconcile the deals by identifying and correcting the mismatch between expected and received premium payments
• Create new partners in the client application system and trigger financial checks for them (AML- anti money laundry and ITC International trade control)
• Prepare the reports to identify the outdated partners, inform the client afterwards and update them based on the documents received from Underwriters;
• Clarify deviations, incorrect data with SR’s internal departments;
• Adhere to team’s SLA’s as per the contract agreement with the client.

Qualifications we seek in you!

Minimum qualifications

• Relevant work experience in a multinational company
• Communicative level of English B2.
• High School Degree (University graduate or Economic studies are an advantage);
• Relevant domain experience is an advantage;
• Previous experience in a BPO/Call Center/Shared Services environment (represents and advantage);

Preferred qualifications

• Personal culture and client management expertise.
• University graduate (Economic profile is an advantage)
• High motivation and ability to learn.
• Ability to work under time pressure.

What can we offer?

• Attractive salary;
• Stable job offers - employment contract
• Work in a multicultural and diverse environment with employees from over 30 countries
• Genpact supports professional trainings and great career development opportunities
• Free access to our award-winning learning platform
• Benefits such as Meal Tickets, Medical Services, Insurance, additional vacation days or partner discounts

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. For more information, visit www.genpact.com. Follow us on Twitter, Facebook, LinkedIn, and YouTube.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a ‘starter kit,’ paying to apply, or purchasing equipment or training.
JobSenior Process Associate
Primary LocationRomania-Bucharest
ScheduleFull-time
Education LevelBachelor’s / Graduation / Equivalent
Job PostingMay 7, 2024, 2:59:29 PM
Unposting DateJun 7, 2024, 1:29:00 PM
Master Skills ListOperations
Job CategoryFull Tim

• Check the requests received from the client, assign and complete them based on their requirements
• Administer insurance policies in the client systems and issue invoices based on the client’s requests
• Reconcile the deals by identifying and correcting the mismatch between expected and received premium payments
• Create new partners in the client application system and trigger financial checks for them (AML- anti money laundry and ITC International trade control)
• Prepare the reports to identify the outdated partners, inform the client afterwards and update them based on the documents received from Underwriters;
• Clarify deviations, incorrect data with SR’s internal departments;
• Adhere to team’s SLA’s as per the contract agreement with the client