Insurance Quality Assurance Specialist - PD Claims (18 months contract)

at  CAA Club Group

Thornhill, ON, Canada -

Start DateExpiry DateSalaryPosted OnExperienceSkillsTelecommuteSponsor Visa
Immediate10 Jul, 2024Not Specified11 Apr, 2024N/AGood communication skillsNoNo
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Description:

ABOUT US

Life at CAA Club Group is fast paced, performance-driven and rewarding. We value our Associates’ career growth and ongoing professional development- and we regularly recognize their achievements and outstanding results.
We work hard and play hard. We’re about doing what’s right, and feeling good about it.

WHO WE ARE

Our P&C Insurance Company offers a dynamic professional environment which strives to offer the ultimate customer experience. We share in each other’s successes, drive change and support each other while cultivating a great working environment to deliver on what is best for the customer.

Responsibilities:

The QA Specialist is a subject matter expert and possesses technical management:

  • Lead the build and execution of the QA programs
  • Perform quality and technical evaluations on technical insurance professionals
  • Perform trend analysis, identify performance gaps and quality improvement opportunities
  • Create and Lead QA Alignment & Calibration meetings, facilitate QA Training and Support
  • Create, update and maintain QA evaluation forms & guides and project documents
  • Design, produce and deliver QA results and reports


REQUIREMENT SUMMARY

Min:N/AMax:5.0 year(s)

Information Technology/IT

IT Software - QA & Testing

Software Testing

Graduate

Proficient

1

Thornhill, ON, Canada