Integrations Engineer

at  Tenzo

WHO WE ARE

We’re a group of restaurant-obsessed foodies with a passion for shifting restaurants from surviving to thriving.
Our purpose is to supercharge restaurant performance and our mission explains how we’re going to do just that. We believe that every restaurant operator should know what’s going on in their business and what they can do to optimise their performance.
We are backed by Techstars and leading Silicon Valley venture capitalists and this is an epic opportunity to be part of a fast-growing, exciting start-up with a huge amount of growth potential.
Tenzo team in numbers: 5 offices, 14 nationalities, 30 Tenzonians.

ABOUT YOU

You are passionate about addressing complex integration issues, adept at working with data, and enjoy thriving in a collaborative, dynamic environment with a small team of passionate individuals. In addition to your integration expertise, you should also feel comfortable assisting in the QA process, actively helping identify issues and resolving bugs. This multifaceted role will allow you to contribute to both the quality of our integrations and the success of our team. You will also have the following:

• Bachelor’s degree in Computer Science, Information Technology, or a related field (or equivalent experience).
• Proven experience in integration engineering, API development, automated testing or related roles.
• We are seeking someone with proficiency in programming, with expertise in languages like Python, which aligns with our preferred technology stack.
• Strong understanding of RESTful APIs, SOAP, Webhooks, and other integration protocols.
• Familiarity with cloud AWS and containerization technologies (Docker)
• Excellent problem-solving skills and attention to detail.
• Strong communication and collaboration skills.
• Experience with Git and CI/CD pipelines is a plus.

WORK PERKS AND BENEFITS

Tenzo is committed to improving the general well-being of our team members. As our ‘Passionate about our people’ value states: we aim to create a supportive and diverse environment for our people to grow. Working as part of a small team, you will benefit from a level of responsibility from the get-go. We also commit to a dedicated time for personal development and clear career progression in an exciting time of growth and development of the company.

• Tenzo SwagWe’ll hook you up with workstation perks, Macbook and all software needed on your first day!
• WORK FROM HOMEYou’ll receive a £75 work from home set up budget, which renews every year
• ️ Flexible WorkingA minimum of 2 days a week in the office, plus any additional days that you are expected to come in more (onboarding period, trade shows, team quarterly meet-ups etc)
• ENHANCED PARENTAL LEAVEHaving a child is an exciting time in anyone’s life. Tenzo is an inclusive employer, meaning we support all types of families equally.
• STOCK OPTIONSEligibility to our stock options program
• PENSIONESG pension scheme
• OFFICE LOCATIONWeWork Marylebone - North West House, 119 Marylebone Rd, London NW1 5PU
• CUSTOMER LUNCHESEvery quarter we plan a team lunch at one of our customer’s restaurants
• ️Tenzo OffsiteA chance to meet fellow team members from all over the world at our annual team offsite
• YOUR EYESIGHTWe cover tests and contribute £75 to spectacles (or equivalent in local currency)
• YOUR DEVELOPMENTDedicated time for personal & professional development (we’re supportive of external L&D resources when needed) and monthly lunch and learns
• ANNUAL LEAVE25 days of holiday + bank holidays (increasing to 27 after 1 year and 29 after 2 years tenure)
• ️ WORK ABROADSeeking a change in environment? Enjoy up to 2 weeks during the UK summertime working abroad!
• START-UP LIFEWorking as part of a small team, you benefit from a level of responsibility from the get go
• SOCIALSMonthly events both in person and virtually!

Please note: exclusively no recruiter emails for this role. We have established recruitment partnership agreements in place and no need to work with additional recruitment partners at this time

ABOUT THE ROLE

Integrations are at the core of our product and define what makes Tenzo, well, Tenzo. With over 70 integrations and counting, we’re constantly expanding our capabilities!
You can explore our integrations here: Tenzo Integrations
At Tenzo, our Integrations engineers play a pivotal role in shaping how our product integrates and interacts with external systems, partners, and platforms.
Recently, we’ve made a strategic decision to invest in a dedicated team whose primary focus will be integrations. This team will lead the charge in innovation, enhancing the functionality, scalability, and connectivity of our new and legacy integrations, ultimately delivering seamless experiences for our valued customers and partners.

SOME OF THE THINGS YOU WILL DO:

• Solution Design: Collaborate with a cross-functional team, including a Product Manager, Manual data testers and two other integrations engineers, to design integration solutions that meet customer needs and align with our product roadmap.
• Development and Implementation: Build robust, scalable, and efficient integrations using industry-standard protocols and APIs. Ensure the reliability and security of integration points.
• Technical Problem Solving: Troubleshoot and resolve integration issues promptly, providing technical expertise and support to the PM, internal team and external partners.
• Documentation: Create comprehensive documentation for integration processes, API endpoints, and data mapping to facilitate smooth onboarding and knowledge sharing for your colleagues and partners.
• Performance Optimisation: Continuously monitor and optimise integrations for performance, efficiency, and reliability. Identify areas for improvement and implement enhancements.
• Cross-Functional Collaboration: Work closely with a product manager, a quality assurance engineer, two other integrations engineers and the customer success team to ensure seamless deployment and maintenance of integrations.
• Integration Strategy: Help us to develop and execute the integration strategy to enable our Tenzo product to seamlessly interact with a large variety of third-party systems and services in the most efficient and cost effective way.

You are passionate about addressing complex integration issues, adept at working with data, and enjoy thriving in a collaborative, dynamic environment with a small team of passionate individuals. In addition to your integration expertise, you should also feel comfortable assisting in the QA process, actively helping identify issues and resolving bugs. This multifaceted role will allow you to contribute to both the quality of our integrations and the success of our team. You will also have the following:

• Bachelor’s degree in Computer Science, Information Technology, or a related field (or equivalent experience).
• Proven experience in integration engineering, API development, automated testing or related roles.
• We are seeking someone with proficiency in programming, with expertise in languages like Python, which aligns with our preferred technology stack.
• Strong understanding of RESTful APIs, SOAP, Webhooks, and other integration protocols.
• Familiarity with cloud AWS and containerization technologies (Docker)
• Excellent problem-solving skills and attention to detail.
• Strong communication and collaboration skills.
• Experience with Git and CI/CD pipelines is a plus