Integrations Support Engineer

at  Finnplay Technologies Oy

FINNPLAY Technologies Oy is the leading iGaming platform provider from the Nordics. We offer a trusted, open, and fully integrated casino and sportsbook platform. We are currently looking for exceptional individuals to join our integration support team in Espoo, Finland.
The integration support team is one of our main points of contact for our customers. We’d like you to have excellent communication skills and a desire to help our customers. You will work closely with various internal stakeholders, such as software developers, business controllers, risk & compliance officers, and account managers to achieve a common goal. Learn more about Finnplay and our team athttps://www.finnplay.com.

Resolve game/payment-related inquiries from our customers and internal stakeholders
Support stage and production site release
Support roll-out of product and new site launches
Collaborate closely with Game Providers and Payment Service Providers in different verticals
Manage back-office configurations
Provide a high standard of client service, and ensure the clients technical and set up issues are resolved to their satisfaction
Escalate any issues to the immediate manager in a timely manner