Intelligent Automation Business Analyst

at  Capco

INTELLIGENT AUTOMATION BUSINESS ANALYST

Joining Capco means joining an organisation that is committed to an inclusive working environment where you’re encouraged to #BeYourselfAtWork. We celebrate individuality and recognize that diversity and inclusion, in all forms, is critical to success. It’s important to us that we recruit and develop as diverse a range of talent as we can and we believe that everyone brings something different to the table – so we’d love to know what makes you different. Such differences may mean we need to make changes to our process to allow you the best possible platform to succeed, and we are happy to cater to any reasonable adjustments you may require. You will find the section to let us know of these at the bottom of your application form or you can mention it directly to your recruiter at any stage and they will be happy to help.

WHAT ARE WE LOOKING FOR?

Capco are looking for an Intelligent Automation Business Analyst with extensive Robotic Process Automation (RPA) experience to help financial services organisations find value through process optimisation and automation.
This is a role for you if you are looking for an outcome-oriented role, as part of a creative and dynamic team helping financial services clients make sense of the choices they face in the digital business environment.

KEY SKILLS:

• Deep knowledge of Intelligent Automation technologies and how to implement them at scale
• Ability to analyse processes and identify the most fit-for-purpose technology solutions
• Familiarity with major RPA vendors (UiPath, WorkFusion, Automation Anywhere, Blue Prism)
• Understanding of other automation technologies such as process mining (Celonis), OCR (Abby) and the Microsoft Power Platform
• Ability to identify and remove waste from processes prior to automation
• Drive process assessments for robotics process automation opportunities, including preparing documentation of solutions and coding
• Identifying new process opportunities and accurately analysing and estimating new processes, quickly assessing feasibility
• Analyse, understand, and document the business processes in detail where required and communicate effectively with business counterparts and stakeholders
• Identify and communicate the RPA technical infrastructure requirements.
• Design RPA process solutions in accordance with standard RPA vendor specific design principles and standards.
• Configure new RPA processes and objects using core workflow principles that are efficient, well structured, maintainable, and easy to understand.
• Support existing processes and implement change requirements as part of a structured change control process.
• Problem solving issues that arise in day-to-day running of RPA processes and providing timely responses and solutions as required.
• Communicating with RPA software vendor support team for technical issues and participating with other users in the RPA community.
• Working within project planning constraints, communicating any identified project risks and issues to the delivery/project manager accordingly and providing inputs to the change control process.
• Supporting the Operational Teams during the UAT and rollout phases.

SKILLS & EXPERTISE

It will be very useful if you have some or all of the following skills and experience:

• Major RPA vendor developer accreditation
• Experience in RPA projects within financial services is desirable
• Process automation using VBA, .NET, python or equivalent
• Experience in agile delivery methodology, preferably as part of a scrum team
• Lean six sigma accreditation/skills
• Experience creating process definition documents
• Strong problem-solving skills - understanding of SDLC including documentation, testing and project management.
• Understanding of BPM - background in servicing processes, preferably back-office fulfilment functions.
• Strong analytical and organizational skills and the ability to handle multiple high-priority projects and meet schedules.
• Good communication skills to clarify expectations and drive alignment
• Proven ability to independently overcome obstacles and resolve complex problems.
• Experience as a solution architect driving value through automation across a number of technologies is ideal

Please refer the Job description for details