Interim Credit Controller

at  Gallagher

About Us:
Gallagher isn’t just a company; it’s a global community driven by shared values and an unyielding commitment to excellence. With over 49,000 passionate professionals, we are the architects of the future, designing customized solutions to protect businesses and fuel their extraordinary growth. As a member of our team, you’ll experience empowerment, creativity, and the exhilarating journey of making a real difference in the lives of our clients. Join us and become part of a story that transforms aspirations into reality.
We believe that every candidate brings something special to the table, including you! So, even if you feel that you’re close but not an exact match, we encourage you to apply.
Overview:
We are looking for an experienced credit controller to join us on an 8 month fixed term contract.
As a credit controller for Pen Underwriting you will provide a customer focussed credit control service to our volume e-trade business and clients across the UK. This role plays a key part of supporting Pen’s growth goals by meeting stakeholder expectations and ensuring company funds are collected promptly.

Responsibilities:

• Chase outstanding premiums from clients
• Produce and issues regular Statement of Accounts for clients.
• Record and maintain client and business records
• Escalate any issues with your Team Leader
• Reviewing processes and making suggestions to enhance collections and operating methods.
• Assist Cash Postings with the resolution of unallocated cash
• Provide constructive feedback on issues which have resulted in mis-postings
• Assist Account Executives/Handlers and Business Unit leaders with any queries they have with the collection process
• Provide regular reporting on aged debt, highlighting any potential bad debt risk/issues.
• Training and support less experienced members of the team.
• Assist with IT system testing as-and-when required, such as implementation of a new system. Flag any identified issues to IT team promptly.

Qualifications:

• Your track record of credit control excellence is key to your success
• tstanding customer service skills
• Analytical problem-solving abilities
• Proficiency in MS Office, notably Excel
• A results driven personality
• Eligibility to work in the UK

• Chase outstanding premiums from clients
• Produce and issues regular Statement of Accounts for clients.
• Record and maintain client and business records
• Escalate any issues with your Team Leader
• Reviewing processes and making suggestions to enhance collections and operating methods.
• Assist Cash Postings with the resolution of unallocated cash
• Provide constructive feedback on issues which have resulted in mis-postings
• Assist Account Executives/Handlers and Business Unit leaders with any queries they have with the collection process
• Provide regular reporting on aged debt, highlighting any potential bad debt risk/issues.
• Training and support less experienced members of the team.
• Assist with IT system testing as-and-when required, such as implementation of a new system. Flag any identified issues to IT team promptly