Intermediate System Engineer

at  Kontak Recruitment SA

INTERMEDIATE SYSTEM ENGINEER (JB4295)

Remote (Suitable for candidates in Gauteng only)
R550 000 to R600 000 Annually CTC
Permanent
A Travel Retail Software company is looking for a dedicated Intermediate System Engineer to support and maintaining IT production and integration systems within the organisation, providing support and documentation to the user base and coordinating with other IT divisions to improve the delivery of services to the business and clients. The company is a key player in the travel retail sector, specializing in retail food & beverage, duty-free products, and technologies, catering to B2B and B2C customers globally. As a global company, they provide exposure to diverse cultures, technologies, and project techniques, actively supporting employee career development

MINIMUM REQUIREMENTS:

Matric
Diploma in Computer Science, Information Technology, or a related field
University degree or graduate qualification in a related discipline such as Information Technology (Added Advantage)
Relevant industry certifications (Added Advantage)
Relevant certifications, such as ITIL Foundation,
Extensive experience in application support, including leadership roles
3+ years of experience in the system operations environment
3+ years of experience in the SQL
Experience in Windows Server Environments
Data Warehousing experience advantageous
Provide 2nd and 3rd Line Support for business systems
Maintain tickets within the incident lifecycle (timeously, effectively and efficiently)
Investigates data / system inconsistencies reported by users Work closely with manager, developers, project teams and users to ensure a continuous stable and efficient environment
Investigates data / system inconsistencies reported by users
Provides 24 x 7 standby / support for the production environments
Identifying and initiating any tuning to be carried out to optimize and improve capacity or performance
Acquires and applies knowledge of business processes, procedures, policies and practices
Communication skills
Accountability
Results driven
Team success
Adaptability
Reasoning: Quick evaluator of facts vs ideas or theory
Analytical, methodical and logical thinker
Appreciation: recognizing value
Intuitive and innovative problem solver
Application: using ideas or knowledge in new areas
Strong listening, comprehension and formulating skills
Acute attention to detail
Goal setting and planning
People and process driven
Effective communicator
Well-developed resource management skills
Ability to work under pressure with tight deadlines
Ability to cope with and handle variable workload - can be heavy at times
Ability to work without close supervision
Well-developed inter-personal skills
Able to self-correct and be flexible / adapt to change
Ethical and honest