Intern - Sales Development Representative

at  Sage

JOB DESCRIPTION

Be the first line contact with prospects and deliver an independent, professional and informative experience. The purpose is to match customer needs with a suitable product from the stable of Sage products, and to create high quality qualified leads for Sales teams. This will translate into sales to help the business grow and a thrive.

• Demonstrate a customer first approach to identify customer needs and requirements with a phone call first approach.
• Monitor distribute and control inbound leads from all lead sources.
• Qualify leads based on the best practice processes before handing over to Sales
• Allocate and distribute qualified leads across the Small and Medium segment Sales teams for Sage Africa Middle East
• Assure impartial and accurate allocation of qualified leads to the relevant Sales Representatives.
• Enter information and maintain records on Salesforce and local CRM systems to ensure accuracy and completeness.
• Utilise the tools and technology available to support the qualification process.
• Maintain and exceed the required conversion rate of Leads to Qualified Opportunities while maintaining quality of opportunities.
• Address sales consultant queries as required
  Develop positive internal working relationships within the Organization