Internal Account Manager

at  Keyline

We have an exciting opportunity for an Internal Account Manager within our Glasgow
Regional Sales Office. Joining our friendly and hard working family it will give you a fantastic opportunity to showcase your ability to sell, asking the right questions to offer value engineering or link selling additional products needed for their project. It is key to build relationships with our customers as well as identifying and introducing new customers to Keyline, the role comes with plenty of training and opportunities for career progression

ABOUT US:

Keyline Civils Specialists are the UK;s leading Civils Partner in the construction industry.
You will be joining an award winning business where you will find a strong team ethos,
an obsession on providing great customer service along with a strong focus on continual
learning and development. A truly diverse and inclusive business that welcomes different
ideas, perspectives and experiences. You will be listened to and encouraged by people
at all levels.

KNOWLEDGE/SKILLS

• Excellent communication skills both written and verbal.
• Ability to identify, understand and respond to customer needs.
• Desire to progress and improve skills and abilities.
• Ability to work on your own initiative.
• Sound product knowledge.
• Good organisational skills, with the ability to plan and prioritise.
• IT experience.
  We’re driving to become a truly inclusive employer. We want everyone to be at their best and it’s our ambition that everyone within our Group feels safe, welcome and confident to be their authentic selves.
  You be you, it makes us, us

No one day will be the same as an Internal Account Manager.

• Drive sales and continually review our products and markets to exploit new business

opportunities.

• With your learned knowledge of the products and services we offer, you will be

responsible for the management of your own predetermined customer base and for

coordinating all aspects of pricing and account development.

• Maximise the full potential on all opportunities and enquiries (from the initial contact to

closing the sale) by identifying the products or materials required, understanding any

customer problems to offer the solution or better value alternative.

• Be a focal point for customer enquiries via phone and email, dealing politely and

efficiently with all requests for orders, quotes and information.

• Negotiating and building relationships with key suppliers and their representatives.
• Understand and maintain a high level of commercial awareness, gain knowledge of

products and materials, their qualities and uses while remaining aware of price
movements as a result of price increase, scarcity of stock and special offers.