Internal Account Manager - Print & Promotional Products

at  COS

An exciting opportunity exists to join one of Australia’s high growth private businesses. COS is a family owned and run Aussie business made up of a community of like-minded people working towards a common goal. Our purpose is to keep Australian workers healthy, safe and productive. Why? So we can deliver on our pledge to donate one million dollars annually to everyday Australians through the Lyone Foundation.

MORE ABOUT WHAT YOU’LL DO

COS is uniquely positioned as the second largest aggregator in the market to offer solutions to both our current network of Enterprise, Education & Government customers as well as break new ground in new industries with a compelling offer to market. Some of the key Industry verticals range across High end corporate, Government, education and mid-market segments.
We are are seeking an Internal Account Manager to join our Print & Promotional products team.

Key responsibilities include:

• Manage inbound requests for quotations on customised products
• Connect with customers from inbound leads to discuss and qualify requests before providing an innovative solution and product quotation to satisfy customer requirements
• Work with customers to source and supply products that represent our customers brand
• Discover the customer needs and deliver the best solution, seeking new opportunities and developing partnerships with key decision makers

To be successful in this role, you will have the following:

• A fun, energetic and hardworking approach
• Ability to build and maintain rapport with both internal and external customers
• Strong motivation to deliver an exceptional customer experience
• Willingness to learn and be coached for success
• Previous experience in using CRM’s and sales tools is desirable but not essential
• Ability to work to short deadlines and prioritise
• Strong communication skills with the ability to engage stakeholders at various levels
• Curiosity and hunger to succeed always striving for mor