Internal IT Engineer

at  Partnerize

NUT, England, United Kingdom -

Start DateExpiry DateSalaryPosted OnExperienceSkillsTelecommuteSponsor Visa
Immediate13 Jul, 2024Not Specified13 Apr, 2024N/ALastpass,Powershell,Technology,Stock Control,Zendesk,Asset Management,Hubspot,Endpoint Security,Sophos,Communication Skills,Slack,Framework,It,Azure Active DirectoryNoNo
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Description:

WHO WE ARE:

The partnership channel offers scale and automation on a pay-for-performance model that delivers the operating leverage necessary for brand survival. Partnerize empowers marketers with technology built to discover, engage, and convert audiences, at scale, all while maintaining brand safety and control.

ESSENTIAL KNOWLEDGE, SKILLS AND EXPERIENCE

  • Experience in a help/service desk support role managing service requests in a ticketing system.
  • Experience of end user technical support, resolving customer issues in a timely manner.
  • Experience supporting end user Windows devices.
  • Experience managing Microsoft infrastructure.
  • Knowledge of MDM/UEM systems.
  • Working to deadlines with planning and organisational skills.
  • Writing user and technical guides along with standard operating procedures.
  • Excellent written and verbal communication skills.
  • Experience maintaining and supporting the following platforms - Google Workspace, Office365, Azure Active Directory, Slack & Zoom

DESIRABLE KNOWLEDGE, SKILLS AND EXPERIENCE

  • Keen interest in technology.
  • Experience of Service Management Tools.
  • Experience supporting end user Mac devices.
  • Experience of PowerShell.
  • Experience or knowledge of Asset management.
  • Experience or knowledge of Stock control.
  • Good understanding and basic management of office networks, both wired and wireless.
  • Experience of managing a VPN service for remote connectivity.
  • Awareness of end user and device security policies and framework.
  • Knowledge or experience of the following platforms - Jamf Pro, Microsoft Intune, Snipe-IT, Atlassian Jira/Jira Service Desk/Confluence, ZenDesk, LastPass, Hubspot & Sophos Endpoint Security
    At Partnerize, we recognize it is unrealistic for a candidate to fulfil 100% of the criteria in this job description. We encourage you to apply if you feel you meet the majority requirements above. We know that skills evolve over time, so if you have a keen appetite to learn and evolve alongside us over time, come join our team!

Responsibilities:

Please refer the Job description for details


REQUIREMENT SUMMARY

Min:N/AMax:5.0 year(s)

Information Technology/IT

IT - Hardware / Telecom / Technical Staff / Support

Software Engineering

Graduate

Proficient

1

Newcastle upon Tyne, United Kingdom