International Quality and Compliance Manager - Ellistown

at  Pallex

Location: Pall-Ex House, Victoria Road, Ellistown, Leicestershire, LE67 1FH
Working hours: Monday to Friday 9am-5.30pm
We have an exciting opportunity for an International Quality and Compliance Manager to join our friendly team. The role will be responsible for supporting in the delivery of the International Team and Business vision.

STRENGTHS, SKILLS AND COMPETENCIES

• Previous experience in a similar role in the logistics sector
• Customer centric approach
• Excellent data analysis skills
• Ability to design and deliver training
• Demonstrable experience in business development / sales
• Problem solver
• Strong communication, negotiation and influencing skills
• Computer literate and able to use Microsoft Office

• Reporting internally and externally, weekly, monthly and quarterly KPI reports
• Performance manage partners and retrain partners / members as necessary to ensure quality service
• Design onboarding training plan for new partner networks
• Train and support new partner networks onboarding
• Share new initiatives with the partner networks as they are implemented in the UK
• Liaise with UK members and their customers, to champion the use of international services to grow UK export volumes
• Independently obtain new customer leads & successfully confirm new international bookings
• Provide office support for incoming queries via phone call and E-mail as and when required
• Manage and record any UK members sales activities in HubSpot
• Providing and supplying information for the daily reports