International Student Support Manager

at  Anglia Ruskin University

ABOUT ARU:

ARU is a global university transforming lives through innovative, inclusive and entrepreneurial education and research. ARU holds a Gold award for the quality of its education, awarded through the Teaching Excellence Framework (TEF).
ARU’s research institutes and four faculties bridge scientific, technical and creative fields. We deliver impactful research which tackles pressing issues and makes a real difference to our communities. Our academic excellence has been recognised by the UK’s Higher Education funding bodies, with 16 of our research areas assessed as world leading. We are the largest provider of Nursing, Midwifery, Health and Social Care students in the East of England, and we are also among the UK’s leading universities for degree apprenticeship provision, working with hundreds of employers across the UK.

GUIDANCE NOTES:

For a list of key requirements, please download the Job Description and Person Specification above. To apply for this role please demonstrate how your skills and experience match the criteria in the person specification.
Job Category

Administrative
Vacancy Type

Fixed term contract
Fixed Term Duration

12 months
Employment Type

Full time
Salary From

£37,099
Salary To

£42,978
Location

Cambridge
Faculty/Prof Service

Faculty of Science & Engineering
Ref No
2779
Closing Date
05/03/2024

Predominantly based at our Cambridge campus (with occasional travel to Chelmsford), the role will lead the development of a co-ordinated targeted support for international students in different learning settings. The role holder will work closely with professional services and academic course teams such that support is embedded into delivery where appropriate, and available in a co- or extra- curricular fashion. The role will require student facing activity at times.
The postholder will bring knowledge of student support and be informed by an understanding both of the challenges of entering UK HE from other leaning cultures, and of methods toward enhancing student success.
You’ll have a degree, appropriate level of experience and evidence of continuing professional development relevant to the role. You’ll have experience of delivering education services to international student cohorts, planning and co-ordinating activities (or similar) within an organisation. You will have a successful record of administration and management of information from different sources, be IT literate with a sound knowledge of Microsoft Office and a good working understanding of using Microsoft Excel. You will be able to work effectively across a complex, fast-paced environment, be able to work effectively in a team and demonstrate personable attributes required for being student facing.
Informal enquiries can be made to Matthew Timmis, Director of Student Outcomes, at matthew.timmis@aru.ac.uk
Find out more about working with us.
We have an agile working culture and offer an extensive range of benefits including generous holiday entitlement, occupational pension schemes, training and development opportunities, travel to work scheme and a competitive relocation package. Visit our benefits page for full details.