Invoice Processor

at  Healix Group of Companies

INVOICE PROCESSOR

Healix is an International Assistance company, providing medical assistance, claims management and health screening to our business, leisure travellers and expatriates. We currently have a Maternity Cover vacancy in our Invoice Processing team.

We are looking for a candidate who has:

• Strong customer focus with excellent verbal and written communication skills.
• A positive, helpful attitude, willing to work co-operatively with other members of the team.
• PC skills with good knowledge of Microsoft packages and the ability to effectively manage computer technology, typing and word processing.
• The ability to demonstrate customer led thinking.
• Good commercial awareness with the ability to make decisions with the “bigger picture” in mind.
• The ability to identify when it becomes appropriate to escalate a problem.

If this resonates with you, then please read on!

KEY ACCOUNTABILITIES:

The role will include some invoice processing along with general administration duties. Working alongside our Invoice Assessors using our proprietary Case Management System (CMS), on a daily basis tasks will include but are not restricted to:

• Handling all incoming post, scan and allocate to the CMS system efficiently in order to avoid a backlog.
• Allocating all post including invoices to correct case, member & client.
• Dealing with provider queries or requests in relation to payment queries or outstanding payments.
• Handling all provider payment queries received in-line with agreed service standards, member benefit limits and policy terms and conditions.
• Managing IPT administration reminders and outstanding actions.
• Maintaining and documenting accurate records within the Case Management System including: all invoice or claim related payments, and all communication with members and providers.

The role will include some invoice processing along with general administration duties. Working alongside our Invoice Assessors using our proprietary Case Management System (CMS), on a daily basis tasks will include but are not restricted to:

• Handling all incoming post, scan and allocate to the CMS system efficiently in order to avoid a backlog.
• Allocating all post including invoices to correct case, member & client.
• Dealing with provider queries or requests in relation to payment queries or outstanding payments.
• Handling all provider payment queries received in-line with agreed service standards, member benefit limits and policy terms and conditions.
• Managing IPT administration reminders and outstanding actions.
• Maintaining and documenting accurate records within the Case Management System including: all invoice or claim related payments, and all communication with members and providers