IS Support Specialist

at  Matric Limited

SUMMARY: Responsible for the operations and technical support of the organization’s microcomputers, distributed processing system(s), and telecommunications systems.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
Provides technical assistance and training to system users. Extensive interaction with users to respond to problems and requests.
Monitors procedures necessary to maintain network security and data integrity.
Installs and modifies microcomputer hardware and software.
Installs and diagnoses telecommunication and network connections.
Diagnoses hardware, software, and operator problems and takes remedial actions or recommends procedural changes.
May install and configure peripheral equipment such as monitors, keyboards, printers, and disk drives.
May load and configure software such as operating systems and environments and applications such as word processing, database, and spreadsheet programs.
May assign and maintain access codes.
Responsible for daily backups, system documentation, and routine troubleshooting.

QUALIFICATION REQUIREMENTS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Requires comprehensive knowledge of the employer’s microcomputer equipment and software.
General knowledge of one or more operating systems and environments.
EDUCATION AND/OR EXPERIENCE: A degree in telecommunications or computer science, or advanced technical training. One to three years of experience with computer networks and telecommunications systems.
PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

Please refer the Job description for details