IT Administrator (f/m/div)

at  European Centre of Excellence for Civilian Crisis Management CoE eV

The European Centre of Excellence for Civilian Crisis Management e.V. (CoE) is looking for an
IT Administrator (f/m/div) in part-time (50%). The position is initially limited to two years. The place
of work is Berlin. The position is foreseen to be filled as soon as possible. Applications will therefore
be reviewed on a rolling basis and will no longer be accepted once the position is filled by a suitable
candidate.
The Berlin-based CoE was opened in September 2020 during the German EU Council Presidency upon
the initiative of the Federal Foreign Office. Its aim is to strengthen civilian crisis management. The CoE
is a service provider for EU Member States and EU institutions, especially the European External Action
Service (EEAS), supporting them in their efforts to strengthen civilian crisis management capabilities.
It is a knowledge hub for the collection and exchange of national models and experiences ("good
practices") and for the development of concrete ideas and practices on how European civilian crisis
management can be further developed. The CoE currently has 22 members, all of them EU Member
States.
The CoE is a young, dynamic, and unique organisation, operating at the intersection of EU Member
States, EU institutions in Brussels, and civilian CSDP missions in the field. In this context, it is the IT
Administrator’s responsibility to ensure that the CoE’s entire IT infrastructure and its applications is
always up and running and accessible for colleagues at the office as well as remotely. Furthermore,
the IT Administrator supports digital and hybrid events of the CoE. Working language at the CoE is
English.
Under the overall supervision of the Director, the advertised position of IT Administrator is assigned
to the Head of Administration.

THE MAIN TASKS OF THE IT ADMINISTRATOR ARE:

• Setup and maintenance of OPNsense firewall with local SMTP and IDS
• Setup, maintenance and support around Azure, DNS, Microsoft 365 (Exchange, Intune,

SharePoint etc.)

• Regular data backup
• Expansion and further development of the existing hardware and software infrastructure

based on the CoE’s needs

• Pre-selection for the acquisition of new hardware and software in consultation with

Administration department and evaluation of offers in relation to IT tenders

• Installation of servers as needed
• Workstation setup and maintenance
• Setup and maintenance of laptops, iPads, iPhones, printers and other devices as required
• Onboarding of new colleagues to the CoE’s hardware and software infrastructure
• Support SharePoint guest users as required
• Train and support colleagues in the use of meeting software (esp. Microsoft Teams, Webex,

Zoom)

• Technical support for digital and hybrid events
• Remain on top of developments in the field of IT at all times and constantly expand expertise
• Carry out other tasks as necessary

execution of tasks

• Eligibility to work in Germany (e.g., EU citizenship, a valid work-permit or job-seeker visa fo