IT Analyst
at Plusgrade
Toronto, ON, Canada -
Start Date | Expiry Date | Salary | Posted On | Experience | Skills | Telecommute | Sponsor Visa |
---|---|---|---|---|---|---|---|
Immediate | 07 Sep, 2024 | Not Specified | 07 Jun, 2024 | N/A | Good communication skills | No | No |
Required Visa Status:
Citizen | GC |
US Citizen | Student Visa |
H1B | CPT |
OPT | H4 Spouse of H1B |
GC Green Card |
Employment Type:
Full Time | Part Time |
Permanent | Independent - 1099 |
Contract – W2 | C2H Independent |
C2H W2 | Contract – Corp 2 Corp |
Contract to Hire – Corp 2 Corp |
Description:
Plusgrade powers the global travel industry with its portfolio of leading ancillary revenue solutions. Over 200 airline, hospitality, cruise, passenger rail, and financial services companies trust Plusgrade to create new, meaningful revenue streams through incredible customer experiences. As an ancillary revenue powerhouse, Plusgrade has generated billions of dollars in new revenue opportunities across its platform for its partners, while creating enhanced travel experiences for millions of their passengers and guests. Plusgrade was founded in 2009 with headquarters in Montreal and has offices around the world.
WHAT YOU’LL LOVE ABOUT US:
We want everyone to stay healthy, upgrade often, and feel supported!
\uD83C\uDFE6RRSP Matching
\uD83C\uDFE5Comprehensive health plans
\uD83D\uDCC5Unlimited PTO
✈️Annual upgrade credit
\uD83C\uDFCB️ ️Annual physical wellness credit
\uD83E\uDDD8Annual mental wellness credit
\uD83D\uDCCDFlexibility to work remotely
\uD83C\uDF7C Parental Leave Top Up
\uD83C\uDF0D Adventure Pass
Responsibilities:
We are looking for an IT Analyst to join our Corporate Systems team for a permanent position. You will be supporting our corporate users with all things technology! This is an opportunity to work hands-on with technology within an innovative and fast-paced team Atmosphere.
Reporting to the CS Manager, the IT Analyst will be responsible for:
- Support all standard workstation system applications
- Provide end-user support and orientation for all supported hardware and software systems
- Support 3rd party system applications used by various business units
- Configure, deploy, and maintain networked PCs, laptops and networked printers
- Verify software updates for user’s workstations are being applied
- Act as secondary vendor liaison for maintenance and support issues
- Procure hardware and software as required
- Initiate incident tracking and maintain log history of all workstations
- Generate and maintain documentation and procedures
- Provide first level system support; moves, adds, changes and desktop setup
- Assist with other ad-hoc requests
REQUIREMENT SUMMARY
Min:N/AMax:5.0 year(s)
Information Technology/IT
IT - Hardware / Telecom / Technical Staff / Support
Other
Graduate
Proficient
1
Toronto, ON, Canada