IT Analyst Team Lead

at  University College London Hospitals NHS Foundation Trust

As the Team Lead for the UCLH Clinical Scientific Computing IT Analysts you will have the satisfaction of applying your extensive IT knowledge and experience, your customer focus and your ability to lead and develop your staff.
You should already be an experienced IT Analyst working independently, providing excellent support to computing service users. You should preferably have extensive experience in specialised Medical Device IT services within a hospital environment, however we also welcome applications from candidates with extensive IT experience and team leadership gained in more general IT environments. You will be able to demonstrate that you set high standards, are safety conscious, and always ensure services are provided to enhance and improve patient care.
You will work closely with the Head and Deputy Head of Clinical Scientific Computing as well as Clinical Scientists and Technologists within Clinical Scientific Computing and other members of staff within Medical Physics. You will develop strong and productive working relationships with staff in UCLH Digital Healthcare Technology and their commercial partners.

THE SUCCESSFUL PERSON WILL BE REQUIRED TO:

Lead and develop staff within the Analyst team
Manage the prioritisation, delivery and quality of the services provided by the team.
Manage the performance and productivity of the team
Provide second line support to end users.
Setup and provide second line support of medical device connectivity
Provide second line support of servers and file share management
Provide System Management and second line support for specific clinical applications in BAU.
Provide project management of systems upgrade and implementation projects
You will ensure that all work performed conforms to the department’s quality system with all support requests recorded within the section’s ticket management system. You will ensure that your team follows good practice in record keeping and communicates effectively with customers.
University College London Hospitals NHS Foundation Trust (UCLH) is one of the most complex NHS trusts in the UK, serving a large and diverse population. We provide academically led acute and specialist services, to people from the local area, from throughout the United Kingdom and overseas. Our vision is to deliver top-quality patient care, excellent education, and world-class research.
We provide first-class acute and specialist services across eight sites:
University College Hospital (incorporating the Elizabeth Garrett Anderson Wing)
National Hospital for Neurology and Neurosurgery
Royal National ENT and Eastman Dental Hospitals
University College Hospital Grafton Way Building
Royal London Hospital for Integrated Medicine
University College Hospital Macmillan Cancer Centre
The Hospital for Tropical Diseases
University College Hospital at Westmoreland Street
We are dedicated to the diagnosis and treatment of many complex illnesses. UCLH specialises in women’s health and the treatment of cancer, infection, neurological, gastrointestinal and oral disease. It has world class support services including critical care, imaging, nuclear medicine and pathology.
We are committed to sustainability and have pledged to become a carbon net zero health service, embedding sustainable practice throughout UCLH. We have set an ambitious target of net zero for our direct emissions by 2031 and indirect emissions by 2040.
For the full Person Specification and more information regarding the main responsibilities of this role, please refer to the attached Job Description.
Come and be a part of the best NHS trust in England to work for, according to our staff*

UCLH top trust to work at in England – for the second year running! : University College London Hospitals NHS Foundation Trust

• In the most recent NHS staff survey UCLH had the highest percentage of staff who said they would recommend us as a place to work, out of all general acute or acute/community NHS trusts in England – for the second year in a row.

UCLH top trust to work at in England – for the second year running! : University College London Hospitals NHS Foundation Trust.
Once again, UCLH has received the highest score of all general acute and acute/community NHS trusts in England for staff that would recommend us as a place to work.
At UCLH, we have a real ‘One Team’ ethos, and our values – safety, kindness, teamwork and improving, are central to the way we work. This is supported by our staff, who voted us as the #1 NHS Acute Trust to work for in the whole of England

Please refer the Job description for details