IT Application Manager and Change Manager

at  THAKRAL ONE PTE LTD

Posted by
Anjali Bhasin
Talent Acquisition
Seeking a skilled Change Manager / Application Manager to oversee the introduction and continued improvement of software applications. The ideal candidate will have a strong technical background with the capability to lead and mentor technology teams.
The ideal candidate is strategic in their IT planning and have substantial knowledge of a wide range of contemporary applications, tools, products, middleware and databases used in the construction industry.
Key Responsibilities:

1. Application Management:

• Oversee the day-to-day operations of software applications.
• Ensure applications are running smoothly, efficiently, and securely.
• Manage application lifecycle from selection, development to deployment and maintenance.

1. Technical Leadership:

• Provide technical guidance and leadership to implementation teams.
• Foster a collaborative environment to improve quality and system performance.
• Stay updated with industry trends and emerging technologies to drive innovation.

1. Project Management:

• Plan, coordinate, and execute application projects.
• Work closely with stakeholders to define project scope, budget, objectives, deliverables and timelines ensuring Non-Functional Requirements are also included
• Work collaboratively with business representatives and internal / external service providers to ensure services remain aligned to evolving business requirements and costs

1. Problem Solving and Troubleshooting:

• Support the team to identify, analyse, and resolve application issues.
• Implement effective solutions to mitigate downtime and improve user experience.

1. Stakeholder Communication:

• Act as a liaison between technical teams and business stakeholders.
• Communicate project status, budgets, risks, and issues effectively.
• Ensure effective planning, management, and execution of changes with documented controls and communications.
• Vendor Management for all 3rd party application providers.
• Plan the annual Project Portfolio (and budgets) with the business stakeholders.
• Maintain the Lifecycle Register and the Technical Debt Register and manage the resolution through the next period’s project portfolio.

Qualifications:

• A Bachelor’s Degree in Computer Science, Information Technology or a related field is preferred. A PMP or Agile certification is preferred. However, demonstratable experience is of a higher importance.
• Minimum of 5 years of experience in application management or a related role to manage project portfolios, 2nd Level support and vendor management.
• Proven experience in leading and mentoring technology teams.
• Strong understanding of software development lifecycle (SDLC) and agile methodologies.

Preferred Skills:

• Experience in IT architecture landscape design and communicating concepts to CLevel management.
• Excellent problem-solving skills and attention to detail.
• Experience with cloud computing platforms (AWS, Azure, GCP).
• Familiarity with DevOps and DataOps practices and tools.
• Knowledge of database management and data integration.
• Strong ability to deliver and manage direct and indirect services teams
• Well-developed interpersonal, written and oral communication skills including the ability to negotiate, advise, influence others and work collaboratively with people including senior business and technical stakeholders to make decisions.

Please refer the Job description for details