IT Applications Manager

at  Morgan McKinley

Reporting into the Group IT Director, you will play a critical role in ensuring the stability and reliability of business critical applications and systems, contributing to the overall success of the organization. There is a significant people management dimension in this job, in managing a high performing team of Business Analysts as well as external stakeholders.

Key Responsibilities:

• Design and develop the IT applications aligned with Dairygold’s business objectives.
• Work closely with Enterprise Architecture and IT teams to provide a framework for designing and aligning people, process and technology.
• Collaborate with business and IT stakeholders to analyse business processes, identify areas for improvement and recommend suitable technology or software solutions to address business challenges.
• Lead, motivate and mentor a team of IT Business Solution Analysts, promoting a culture of continuous learning and growth.
• Foster strong relationships with key stakeholders and department heads to ensure successful collaboration at strategy, policy and operational levels.
• Develop expert knowledge of the business, it’s applications and the interdependencies between systems.
• Provide Governance that aims to make applications run as smoothly and efficiently as possible, reduce interruptions and minimise the impact of any problems that occur.
• Manage the end-to-end lifecycle of Key Application and Upgrade projects, from initiation to deployment and ongoing maintenance.
• Manage post implementation optimisation with an emphasis on business benefit realisation.
• Manage relationships with application providers, negotiate contracts and ensure that external partners align with the IT strategy and security standards.
• Monitor and review service levels ensuring incident management is timely for all stakeholders.
• Identify opportunities for continuous improvement by leveraging incident data and user feedback.
• Adopt a security first approach and build security into business processes and solutions from the start.

Requirements:

• 3rd level honours degree qualification in Information Technology, Computer Science, or a related field.
• 5+ years working in business application and systems support.
• Strong leadership skills with the ability to build, mentor, and lead high-performing teams.
• Proven experience in application and systems support, with a focus on incident and change management.
• Project Management expertise and the ability to manage projects effectively, ensuring timely completion and client satisfaction.
• Excellent analytical, problem-solving, decision making and relationship building skills.

Morgan McKinley is acting as an Employment Agency and references to pay rates are indicative.

Key Responsibilities:

• Design and develop the IT applications aligned with Dairygold’s business objectives.
• Work closely with Enterprise Architecture and IT teams to provide a framework for designing and aligning people, process and technology.
• Collaborate with business and IT stakeholders to analyse business processes, identify areas for improvement and recommend suitable technology or software solutions to address business challenges.
• Lead, motivate and mentor a team of IT Business Solution Analysts, promoting a culture of continuous learning and growth.
• Foster strong relationships with key stakeholders and department heads to ensure successful collaboration at strategy, policy and operational levels.
• Develop expert knowledge of the business, it’s applications and the interdependencies between systems.
• Provide Governance that aims to make applications run as smoothly and efficiently as possible, reduce interruptions and minimise the impact of any problems that occur.
• Manage the end-to-end lifecycle of Key Application and Upgrade projects, from initiation to deployment and ongoing maintenance.
• Manage post implementation optimisation with an emphasis on business benefit realisation.
• Manage relationships with application providers, negotiate contracts and ensure that external partners align with the IT strategy and security standards.
• Monitor and review service levels ensuring incident management is timely for all stakeholders.
• Identify opportunities for continuous improvement by leveraging incident data and user feedback.
• Adopt a security first approach and build security into business processes and solutions from the start