IT Business Analyst - Onboarding Specialist

at  Bombardier

Bombardier is a global leader, creating innovative and game-changing planes. Our products and services provide world-class transportation experiences that set new standards in passenger comfort, energy, efficiency, reliability and safety. We are a global organization focused on working together with a team spirit.

• Support the employee/contractors onboarding day to day IT issues and work closely with business and IT stakeholders to identify the gaps
• Collect essential information pertaining to employee onboarding issues (within SuccessFactors) and perform analysis to identify gaps and escalate to the management when necessary
• Prepare well documented plans to address gaps/challenges/ inefficiencies in the processes for onboarding and recommend improvements
• Provide inputs on technology platform implementation (example, SuccessFactors, or others) while working closely with support groups
• Provide regular and complete status on the reported issues by generating reports using Service Now or PowerBI
• Identify improvements and performance gap assessments in overall process
• Support and own other deliverables as identified by the team
• Help in developing and maintaining the Key performance indicators