IT Business Analyst (Payments Solutions)

at  Capgemini

POSITION: IT BUSINESS ANALYST - PAYMENT SYSTEMS TEAM

We are seeking an IT Business Analyst to join our Payment Systems Team. The successful candidate will play a key role in translating business operation requirements into functional system requirements, contributing to the ongoing evolution of the existing payments platform for the APAC region.

DIRECT RESPONSIBILITIES:

• Conduct requirements gathering sessions with business operations and other system interfaces.
• Perform system functional analysis to facilitate the creation of functional requirements documents (FRS).
• Develop operational workflows and use case diagrams.
• Contribute to relevant sections of the Requirements Traceability Matrix (RTM).
• Provide viable solutions to enhance operational efficiency, user experience, and business initiatives.
• Review and sign off on artefacts and solutions produced by technical teams and vendors.
• Provide support for System Integration Testing (SIT), User Acceptance Testing (UAT), regression testing, performance testing, and rehearsal testing to ensure successful implementation of solutions on schedule.

CONTRIBUTING RESPONSIBILITIES:

• Collaborate with vendors and other application project teams for new payments platform development.
• Contribute to end-to-end solutioning for new business products and offerings.
• Share expertise through training and knowledge sharing sessions.
• Support postproduction issues and provide necessary guidance to Business as usual (BAU) teams.