IT Business Analyst

at  The Benevolent Society

• Full time, Permanent position based in Glebe NSW
• Competitive Salary + Salary Packaging
• Flexible Friendly organisation, WFH options available

SKILLS AND EXPERIENCE

• Tertiary qualifications in IT or equivalent experience
• Recent and relevant work experience in an IT Business Analyst role
• Experience with requirement management software like JIRA, Confluence, or similar tools for documenting and managing requirements.
• Understanding of Customer Relationship Management (CRM) or Enterprise Resource Planning (ERP) systems commonly used in business environments.
• Proficiency in data and process analysis encompassing data modelling & concepts, alongside an analytical mindset for problem-solving.
• Experience identifying, gathering, and documenting business requirements.
• Demonstrated Experience in engaging stakeholders and developing relationships and ability to communicate effectively using verbal and written forms.

Within this role you will focus on aligning business needs with technological solutions at The Benevolent Society. You will collaborate with stakeholders to assess organizational processes, gather requirements, and translate them into functional specifications for IT teams. Duties also involve problem-solving, ensuring smooth communication, using JIRA for documentation, and maintaining alignment throughout the project lifecycle. Additionally, leveraging the Business Intelligence and Analysis function is essential to furnish data, information, and intelligence to support business units in delivering, assessing, and customizing regulatory operations for the safety, health, and wellbeing of our clients.
Our Benefits

We support people to live their best life. That includes you, our employee. A ‘best life’ is unique to everyone and can change as life changes. Here are a few things you might be interested in:

• Salary Benefits - You can package up to $15,900 pa of you pre-tax salary to pay for everyday expenses before income tax is calculated, meaning you take home even more pay!
• Motor Vehicle Packaging Options – to suit your lifestyle.
• Work/Life Balance - Flexible work arrangements including part time hours, hybrid home/office work arrangements, 1 accrued day off a month for full time employees.
• Recognition and Reward – Sector competitive remuneration, various recognition programs and access to long service leave after 5 years
• Wellness - Fitness passport + Employee Assistance Program + opportunity to purchase additional leave.
• Professional development – We tailor career development opportunities to all employees and volunteers for career enrichment, fulfilment, and growth
• Our Reconciliation Commitment – a First Nations employees are entitled up to 10 days of unpaid leave for ceremonial purposes, as well as the option to be a voice on our RAP working group, and have the opportunity for cultural and professional development that supports career pathways.

If you identify as Aboriginal and/or Torres Strait Islander peoples, then we want to hear from you. The Benevolent Society recognises and values cultural knowledge and wisdom of the First Nations people, we therefore strongly encourage you to apply. We are strongly committed to being an Employer of Choice, one who offers, provides, and practices cultural safety in our workplace.