IT Business Partner (m/w/d)

at  TOI TOI DIXI Group GmbH

IT Business Partner (m/w/d)
AB SOFORT FÜR UNSEREN STANDORT: Ratingen
Welcome to TOI TOI & DIXI!
We are the world’s largest supplier of mobile sanitary units with locations in Europe, the USA and Asia. The TOI TOI® and DIXI® brands are managed by the group of companies in 29 countries, with more than 4300 employees worldwide. With us, every employee has influence and the opportunity to make a difference. Our flat hierarchies and short decision-making paths provide efficient cooperation and encourage individual development. We value flexible working conditions and a working culture in which you are not just a number but are seen as a valuable member of our team.
If you would like to join our team, apply now!
You will be the primary link between the IT department and business/departments. Your main goal is to develop IT roadmaps, execute solution discovery, improve service management. You will not only offer expert consulting services but will also actively participate in technology projects and initiatives.
You play a key role in sharing knowledge across the company and identify synergies related to technology. In partnership, you identify opportunities to increase efficiency and/or business value of IT.

YOUR SKILLS

• You hold a master’s Degree; (Educated to degree level in IT, computer science, business administration, or related field)
• You have 3-5 years of relevant experience as a Business Partner or similar role (e.g. Business Analyst, IT Project Manager, …);
• You have functional knowledge of key business processes such as IT, HR, Finance, etc.
• You engage your public with open, dynamic communication and presentation skills
• You are highly client focused and able to build relationships with key stakeholders on all levels of the organization
• You have a result-driven mindset
• You can work independently
• You are fluent in English and French

• Demand Shaping: You surface, stimulate, and shape business demand and manage a portfolio of projects. You partner up with your key stakeholders and assist them from the scoping phase (e.g. writing business cases, defining business value and benefits), to the selection of tools or vendors and finally in the implementation phase;
• Servicing: You coordinate the resources and activities from internal and external IT service providers and align them to the business priorities and needs. You act as a single point of contact in cases of escalations or major incidents;
• Customer Success: You aim for maximal business value and for minimal value leakage. Therefore measuring the performance of service providers and demonstrating the value of internal service providers will be key tasks. It is expected that the IT Business Partner takes ownership of service improvement initiatives and drives the adoption of the existing solutions and services;
• Innovation & Exploring: You need to stay close to both business and technology, track and sense business trends and closely follow up on technology & product evolutions, to identify any opportunities to increase business value. You will also participate in building the IT services roadmap for the future.