IT Client Relationship Manager

at  CSKnexus

• Rare opportunity to work with largest organisations in Australia
• Great work life balance
• Fantastic earning potential

We are looking for the Account Manager to create and maintain long-term trust relationships. This position would suit an IT Recruitment Consultant that is looking to take the next step in their career into IT Services.

• Become part of an Australian owned company that follows best practice
• Enjoy a unique company culture that offers lots of opportunity and an exciting career path
• Be responsible for a portfolio of clients across diverse industries and varied business needs including some of Australia’s biggest companies.

THE ROLE

We are seeking an energetic Account Manager to manage and grow our portfolio of impressive established clients. You will be responsible for maintaining and developing the relationship for all clients in your portfolio. You will provide ongoing service understanding the client’s needs throughout Projects, always ensuring they have the right Consultants for each SOW. Other responsibilities include advising the end client on budgets for renewing Consultants, the extension of SOW’s and negotiating all MSA’s identifying opportunities to up sell additional Services and Products.
This is both a client relationship and sales type role, ideal for a candidate that has had previous experience in Account Management within IT recruitment or someone wanting a change from a Recruitment Consultant who has been working in a 360 environment within a Technology vertical for the last 3 years and is looking to move into a Services role. This job is based in Melbourne, but travel may be required.

REPORTING TO A DIRECTOR, YOU WILL BE RESPONSIBLE FOR:

• Proactively calling existing clients to maintain & build relationships within the company
• Expanding our contacts beyond existing sources and developing a tailored value proposition across BI and Analytics and other verticals within an organisation
• Building relationships, creating a deeper network inside client organisations with consistent and proactive dialogue with multiple decision makers
• Proactively promoting available Consultant awareness by identifying their main skill set ensuring value is received, both via Telephone and face to face (This also includes presentations and market advice to various key Managers)
• Dealing with incoming queries, issues and the day to day needs of your clients as they arise
• Researching and understanding each client’s business to identify new opportunities and IM Projects coming up
• Leverage existing relationships to grow GP across your portfolio