IT Consultant

at  Jotun Group

WHAT WE ARE LOOKING FOR AND WHAT WE OFFER

What We Look For

Required

• Bachelor’s Degree in Computer Science or equivalent
• Basic knowledge - MS-Office tools, Application development, Networking, LAN/WAN
• Technologies: PowerApps, SharePoint, Power BI
• Platform: Windows
• 3 or more years of relevant experience
• ITIL Foundation
• Fluent in English

Preferred
Certification in CISCO / Microsoft Power Apps or equivalent

Personal Qualities

• Acts on own initiative, makes things happen and accepts responsibility for the results
• Makes an impact; convinces and persuades others; promotes plans and ideas successfully
• Uses a methodical and systematic approach; plans ahead, defines clear priorities and allocates resources effectively
• Quickly understands and analyzes complex issues and problems; comes up with sound and rational judgments
• Communicates in a clear, precise and structured way; speaks with authority and conviction; presents effectively and is an effective team player
• Adheres to company rules and procedures; executes plans with commitment and determination; achieves high quality results

What We Offer:

• Competitive compensation and benefits.
• Continuous learning opportunities and training activities through on-the-job training and our in-house learning.
• Career development opportunities across multiple disciplines and geographies.
• Leaders who focus on engaging and enabling their team, proven by consistently high employee feedback scores.
• A supportive and inclusive company culture where you can be your authentic self.
• A focus on having fun together through team buildings and social activities.

WHO WE ARE

Jotun’s story in the MEIA region (Middle East, India and Africa) began in 1962, and has grown to include 18 legal entities committed to achieving success and growth of the Jotun Group. Throughout our history, we have focused on providing our employees with meaningful and challenging work, rewarding them through continued learning and development, underpinned by our values of Loyalty, Care, Respect and Boldness.
Jotun Powder Coatings UAE (LLC), established in 1990, is one of the key markets within the MEIA region. With a production facility, 2 warehouses and more than 140 employees, we aim to further strengthen Jotun’s position in the UAE through ambitious market growth plans that focus on innovation, efficiency and profitability.
Visit our
Career Page
to know more about life at Jotun.
Jotun’s company culture welcomes and values differences in people. Our more than 10,200 employees on all continents represent 90 nationalities, four generations and diversity of professions, gender, abilities, ethnicities, beliefs, cultures etc. We are committed to represent the societies we operate in, promoting equality, equity and zero-tolerance for discrimination.
If you are applying to a position and require any additional support in the interview process, please let us know how we can accommodate this.
If you think that this role is what you could be doing next, apply now

As an IT Consultant you would have to ensure that the end user experience is always at desired levels by providing day to day support on all IT related matters and interactions to enable optimal productivity and efficiency in day-to-day operations.
This position will report to the Finance Manager.

Responsibilities:

• Manage LAN/WAN/Internet by administrating the network and performing troubleshooting when required. Furthermore, initiate problem-solving efforts by contacting support personnel within Jotun or external vendors/ISP (Internet service provider).
• Provide IT inputs to various factory/office projects in the local company and to make sure required IT infrastructure is in place as per business requirements.
• Assist and support end-users by trouble-shooting IT systems and software, registering and follow-up on caretaker tickets.
• Co-ordinate with IT vendors in the installation of systems, devices and components and by trouble-shooting problems to enable smooth running of everyday business operations.
• Oversee all incidents, events and service requests that are assigned to be resolved and attended to within the service levels dictated in the End-to-End Framework by regular KPI reporting and monitoring.
• Be responsible for ensuring relevant maintenance contracts and licenses are maintained and conduct regular reviews to ensure we are compliant.
• Maintain existing application systems, workflows, and databases by following business requirements and guidelines and propose best solutions by efficient feasibility studies.
• Ensure that Digital IT tools are used effectively by conducting training and this becomes a source of competitive advantage. Have a strong focus on current technological developments, contribute and recommend solutions.
• Implement local/regional enhancement projects in line with global and regional strategies through the development/integration of new solutions and business partnering.