IT Digital Product Manager

at  Procom

IT Digital Product Manager On behalf of our client in the Banking Sector, PROCOM is looking for an IT Digital Product Manager. IT Digital Product Manager - Job Description

• Design and Digital Product, Commerce and Communications - is reinventing discovery and onboarding experiences to meet the evolving and unique needs of our customers, regardless of who they are or how they choose to bank with us
• Team is in charge of part of sales funnel around helping people determine if a product is right for them and then start an application and file
• Project: Investor relations project – for investor relations site, will be doing a few workstreams, some related to regulatory requirements and some enhancements on site (improving functionality, user interface). In initial phases
• Drive the execution of a backlog geared to delivering new features required for the Investor Solutions website
• Support project management activities and reporting
• Lead continuous discovery to understand customer needs, pain points, industry trends, regulatory requirements, and best practices. Review both qualitative and quantitative data to identify opportunities to add to the backlog
• Work closely with design, engineering, and business partners to come up with solutions to problem areas identified within Discovery
• Work with analytics to monitor and analyze key performance indicators (KPIs) such as sales funnel performance, application starts, completes and conversions
• Collect and synthesize internal and external data to drive direction, establish baselines and drive decisioning
• Partake in customer interviews/user testing to define customer pain points and test ideas, features and designs

IT Digital Product Manager - Mandatory Skills

• 3+ years of experience in a role building customer facing digital products
• Demonstrated experience managing a technology product or a digital journey end-to-end, from inception to delivery – in a large organization
• 3+ years’ combined experience multiple functional areas such as Product Management, Management Consulting, Agile/Scrum, Engineering, UX/UI Design, Sales and Marketing, Finance
• A master of identifying and solving ambiguous problems to drive customer and business value
• Excellent organizational, technical and analytical skills with strong attention to detail
• Curious and experimental mindset to drive innovation amidst uncertainty
• Verbal, written and visual communication skills are exceptional, with the ability to engage and influence stakeholders at all levels in the organization
• Strong negotiation, stakeholder management skills
• Engineering, Computer Science or Business degrees considered an asset

IT Digital Product Manager- Preferred Skills

• Experience in financial services (or other regulated industries) is considered an asset
• Experience with Adobe Experience Manager (AEM)
• Scrum certified an asset

IT Digital Product Manager - Assignment Start Date ASAP – 6 months to start IT Digital Product Manager - Assignment Location Toronto, ON – Work Hybri

Please refer the Job description for details