IT helpdesk administrator
at VOLTAIRA
Budaörs, Pest megye, Hungary -
| Start Date | Expiry Date | Salary | Posted On | Experience | Skills | Telecommute | Sponsor Visa |
|---|---|---|---|---|---|---|---|
| Immediate | 10 Jul, 2024 | Not Specified | 11 Apr, 2024 | N/A | Good communication skills | No | No |
Required Visa Status:
| Citizen | GC |
| US Citizen | Student Visa |
| H1B | CPT |
| OPT | H4 Spouse of H1B |
| GC Green Card |
Employment Type:
| Full Time | Part Time |
| Permanent | Independent - 1099 |
| Contract – W2 | C2H Independent |
| C2H W2 | Contract – Corp 2 Corp |
| Contract to Hire – Corp 2 Corp |
Description:
JOIN US IN ENABLING CREATIVE MOBILITY SOLUTIONS FOR A CONNECTED WORLD!
The Voltaira group is a pivotal player in the automotive industry, and the Voltaira brand is universally associated with top-notch quality and German precision. Our company, headquartered in Pfullingen, Germany, designs and produces Sensor, Connectivity and Electrification solutions. We are enthusiastic about innovating for the future and making a positive impact on global sustainability.
At Voltaira, you will join a vibrant international team of 7,000 members, working together in 14 countries across Europe, America, Asia and North Africa. Step into a culture where inclusivity is the foundation, where your ideas are trusted and supported, where passions are nurtured and where the spirit of collaboration is not only encouraged, but where we shape the future together.
We are looking for IT helpdesk administrator in Hungary, Budaörs (on-site)
ARE YOU INTERESTED?
We are looking forward to receive your application. If you have any questions in the meantime do not hesitate to contact us. Please apply online in English and use our web portal at voltaira.recruitee.com.
How To Apply:
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Responsibilities:
- Serves as the first point of contact for customers requesting technical support via phone or e-mail.
- Perform remote troubleshooting via diagnostic techniques and patient questions
- Finding the best solution based on the problem and the customer’s input
- Guide the customer through the problem-solving process
- Escalate unresolved issues to the next level of personnel for assistance
- Providing accurate information about IT products or services
- Recording of incidents and problems and their resolution in logs
- Track and update customer status and information
- Passing on customer feedback or suggestion to the appropriate internal team
- Bachelor’s degree in information science, computer science or similar field or relevant experience
- Proven work experience as an IT technician help desk or system administrator
- Technically proficient with working knowledge of office automation products and remote control
- Good understanding of computer systems, mobile devices and other technical products
- Abilty to diagnose and solve basic technical problems
- Customer oriented and levelheaded
- Very good knowledge of English (daily working language)
- Excellent communications skill
- German language knowledge is nice to have
REQUIREMENT SUMMARY
Min:N/AMax:5.0 year(s)
Information Technology/IT
IT - Hardware / Telecom / Technical Staff / Support
Other
Graduate
Information science computer science or similar field or relevant experience
Proficient
1
Budaörs, Hungary
