IT Helpdesk (m/w/d) - Lotte, Germany

at  ESP Global Services

• 1-2 Jahre im IT-Support.
• Verhandlungssicheres Niveau in Deutsch und Englisch.
  Become part of our pan-European deskside IT support team, supporting our global tech giant customer on-site users. We troubleshoot hardware, software, and connectivity issues for our aerospace, control systems, and automotive divisions within our customer.

KEY ACCOUNTABILITIES:

• Install, troubleshoot, and repair desktops, printers, laptops, and peripherals.
• Providing on-site repair services for laptops and desktops.
• Manage desktop configurations, including updates and hardware replacements.
• Review and maintain security profiles and antivirus software.
• Monday to Friday, from 09:00 to 17, occasional on-site assistance.

SKILLS & EXPERIENCE:

• 1-2 years in IT support.
• Business proficient in German and English (B2-C1 certified)
• Desk-side support, PC break/repair, Windows operating system management.
• Team player with good knowledge of Microsoft software and operating systems.
• Understanding of wireless networks.

ABOUT US:

ESP Global Services has been providing round-the-clock IT support worldwide since 1992. We are ITIL-oriented, ISO accredited and committed to exceeding expectations. Join our equal opportunity community, where passion meets service excellence.
Ready to take your IT career to the next level? Connect with us now

Please refer the Job description for details