IT Infrastructure Administrator

at  ONESEA SOLUTIONS PTE LTD

• Monitor major cloud and on-premises services including compute, storage area networks, security, services, applications, and networking pro-actively
• Respond to critical alerts and applies corrective actions to resolve problems while following best practice guidelines quickly and efficiently
• Provide day-to-day administration of on-premises and cloud-based solutions including but not limited to: Hybrid Exchange, Microsoft Azure, Amazon Web Services, Office 365, VMware and other virtualization technologies, Windows server environment, Fortinet firewalls , network switches, Okta identity and access management, Citrix Cloud, HCI Hyper-V Clusters
• Address assigned user support tickets for both on-shore and at sea users by responding to concerns with hardware, applications and other system issues.
• Perform preventative maintenance for all systems, applications and hardware in areas of responsibility as assigned
• Act as point of escalation for tier 1-3 support tickets and provide user support where required
• Support the IT infrastructure and software on vessels remotely or in person when required
• Design, manage and administer backup and disaster recovery systems, perform regular checks to ensure proper operation
• Monitor enterprise SIEM, and other applications within the environment for security events, security bulletins and updates
• Oversee enterprise patch management services to apply updates, patches and fixes as required to maintain security standards
• Document problem resolution and provide documentation as required
• Participate in IT procurement, application deployment and testing as required
• Work with vendors and customers to implement business solutions through all phases of lifecycle management
• Automate repetitive business processes using scripts to increase system efficiencies
• Standby monitoring of the IT Emergencies as requested by the organizationHandle network administration and configuration on vessel and shore

REQUIREMENTS

• Minimum 5 years of experience in an IT role
• Degree or Diploma in IT, Computer Science or similar
• Azure, MCSA/MCSE, CCNA, FortiNet Certifications strongly preferred
• Self-driven, organized, able to work well both independently and in a team environment
• Strong verbal and written communication skills
• Excellent understanding of IT systems and infrastructure
• Able to travel internationally as required

Please refer the Job description for details