IT Infrastructure Engineer

at  CMACGM

CMA CGM | ABOUT US

Led by Rodolphe Saadé, the CMA CGM Group, a global leader in shipping and logistics, serves more than 420 ports around the world on five continents. With its subsidiary CEVA Logistics, a world leader in logistics, and its air freight division CMA CGM AIR CARGO, the CMA CGM Group is continually innovating to offer its customers a complete and increasingly efficient range of new shipping, land, air and logistics solutions.
Committed to the energy transition in shipping, and a pioneer in the use of alternative fuels, the CMA CGM Group has set a target to become Net Zero Carbon by 2050.
Through the CMA CGM Foundation, the Group acts in humanitarian crises that require an emergency response by mobilizing the Group’s shipping and logistics expertise to bring humanitarian supplies around the world.
Present in 160 countries through its network of more than 400 offices and 750 warehouses, the Group employs more than 155,000 people worldwide, including 4,000 in Marseilles where its head office is located.

KNOWLEDGE, SKILLS AND EXPERIENCE

Microsoft Windows Server 2016 / 2019 / 2022
Good understanding of Physical Hardware and DataCentre environment
Knowledge of Active Directory / DNS / DHCP etc.
Knowledge of VMWare Environments
Knowledge of SAN and NAS environments with an emphasis on iSCSI
Knowledge of Veeam backup solution – desirable
Knowledge of Cloud computing (AWS / Azure) - desirable
Practical and Technical Knowledge
Microsoft Windows operating systems
Active Directory / DNS / DHCP etc.
Virtual environments (VMWare and Hyper V)
aWS cloud computing advantageous
knowledge of backup/snapshot technologies
Aptitude for troubleshooting
Not only do we offer a competitive salary, we also offer a generous benefits package including:
25 days annual leave (plus public holidays) increasing with length of service plus additional day over Christmas period and the opportunity to buy/sell annual leave
Discretionary annual bonus
Enhanced pension scheme up to 15% total contribution
Life assurance x4
Commitment to promoting awareness and understanding of Mental Health through our Mental Health and Wellbeing Charter
Private healthcare (BUPA) + Healthcare Cash plan, including an Employee Assistance Programme
Local and global development opportunities across 160 countries within the CMA CGM Group, including opportunities at our iconic Head Office tower in Marseille
Hybrid Working
Cycle to work scheme/ Season ticket loans
Enhanced policies including Maternity & Paternity
Employee recognition awards
Considerable scope for personal and professional growth through the CMA CGM Academy
CMA CGM Group is proud to define itself as a family business built on strong human values.
Excellence
Exemplarity
Imagination
Boldness
CMA CGM respects, supports and values diversity in all forms. We seek to avoid discrimination and are committed to equal opportunities for all our employees.
Our long-held inclusive policy improves performance, creates growth opportunities for all, aligns with our customer’s values and enhances employee engagement.
Join us and discover a world of opportunities!
Please note that when you click “Apply”, you will be transferred to the career portal. Please make a note of the Job Requisition ID number so you can locate the vacancy and progress your application. You will also be required to log in or register on the career portal to progress your application.
Come Along on the CMA CGM Adventure

JOB PURPOSE & OVERVIEW

Proactively configure and administrate the UK Server Infrastructure. Ensure all Server Hardware and Software issues are efficiently managed through to resolution. Prioritise and escalate faults accordingly. Ensure that SLA’s and KPI’s are adhered to. Provide L2 / L3 Support and technical guidance to Local IT in the UK and Europe region, also advising on HO and security standards and monitoring compliance.
The company also has a balanced approach to cloud computing so this role will also assist with Cloud computing, so is a great opportunity for someone willing to progress their IT skills into Cloud computing and support the infrastructure hosted within this environment.
As this role covers European agencies, occasional travel might be required to the company’s UK & European offices.

MAIN RESPONSIBILITIES

Build and Maintain Servers in a Virtual Environment
Build and Maintain Server Infrastructure that supports the Virtual Environment
Pro-actively monitor and administrate the Server Infrastructure and Virtual Environment
Provide support and governance to the Europe Region for on-premise Infrastructure standards
Manage and support the Domain infrastructure for the Europe Region
Assist with the migration of some on-premise servers to the cloud environment
Support and maintain the cloud environment for application servers
Build concise and thorough documentation for Server and Application installations
Provide technical guidance/support to IT projects
Provide hands-on Server and Application support when necessary
Support and maintain the DR and Backup Infrastructure
Adhere to corporate IT security standards
Key Performance Indicators
Provide a working Production environment with an emphasis on minimal downtime
Produce proper and thorough documentation
Conform to Head Office and Local Blueprints & Standards
Provide timely and effective technical support of servers, infrastructure, hardware and software
Provide a secure and reliable electronic environment
Provide Redundancy and Resilience for Servers Infrastructure and Environment
Ensure the Backup Infrastructure is working, reliable and effective