IT Manager (100% remote working position)

at  Sterlington PLLC

Position Title: IT Manager - 100% remote working (flexibility when required to support US/EST)
Contract: Full-time, Independent Contractor

POSTING JURISDICTIONS: 100% REMOTE

Salary: As a remote, international firm, salaries are based on candidate experience and location
Our Firm:
Sterlington was founded by a senior partner from a large NY-based law firm. We are headquartered in New York, though candidates work remotely. Our clients include private equity and other investment funds, multi-billion-dollar family offices, public and private companies, investment banks, high-net worth individuals, and startups. Learn more at: www.sterlingtonlaw.com.
We are seeking a dynamic person with a passion for entrepreneurship and sophisticated work. Join our cutting-edge, tech-savvy law firm and immerse yourself in a forward-thinking environment that encourages innovation.
We are seeking an experienced IT Manager to lead the day-to-day operations of the IT infrastructure, managing a small team of IT professionals, and ensuring the seamless functioning of all technical systems within the organization, with a strong focus on Microsoft 365, Azure and Virtual Desktops.

EXPERIENCE REQUIRED:

• Fluency in English to articulate problems/solutions (flexibility to support US/EST time zone)
• 7+ years hands on administration/set-up experience on Microsoft 365 (MFA, Licenses, quarantined emails, changing passwords, etc.)
• 5+ years experience on Azure and Virtual Desktops.
• Some experience in CRM
• Team leadership, managing and mentoring a small team of technical staff.
• Communication skills to discuss with non-technical teams, explaining issues, causes and resolutions.

• Team Leadership:
• Lead, mentor, and manage a team of 2-3 IT professionals providing 1st line support.
• Foster a collaborative and innovative work environment.
• Troubleshooting and Support:
• Provide technical support for staff and resolve escalated IT issues.
• Implement proactive measures to prevent system downtime.
• Infrastructure Management:
• Oversee the maintenance, security, and performance of the company’s IT systems.
• Implement best practices for network and server infrastructure.
• Strategic Planning:
• Manage and coordinate IT projects from initiation to completion.
• Collaborate with senior management to identify and prioritize IT initiatives.
• Project Management:
• Manage and coordinate IT projects from initiation to completion.
• Security and Compliance:
• Develop and enforce security policies and procedures.
• Ensure compliance with relevant regulations and standards.
• Vendor Management:
• Evaluate and manage relationships with IT vendors and service providers.
• Negotiate contracts and agreements to ensure cost-effectiveness.