IT Operations Engineer

at  DeepL SE

DeepL, Europe’s leading AI company since 2017, is dedicated to breaking down language barriers and bringing cultures closer together. Our expertise in AI and neural networks has enabled us to create cutting-edge communication technologies for businesses, including the acclaimed DeepL Translator which offers 30+ languages, and DeepL Write, our AI writing companion. Our core offering includes a suite of products and tools made for businesses to communicate more effectively, both internally and with their customers around the globe.
Our goal is to become the global leader in Language AI and build products that help drive better communication, drive connection, and make real-life impact. To do that, we need talented people, like you, who want to be a part of this exciting journey. If you’re ready to work with a dynamic team and build your career in the fast-moving AI space, DeepL is your next destination.

MEET THE TEAM BEHIND THIS JOURNEY

We are looking for an IT Operations Engineer to join our IT Support Experience team, helping them bridge the gap between IT Support and DevOps. Technical challenges, major changes and related projects will be part of your daily business. You will be a DevOps Engineer with a focus on our employees and their IT service needs.

YOUR RESPONSIBILITIES

• As an IT Operations Engineer, you will be working closely together with the DevOps Engineers to solve more complex support issues reported by other Engineers and Developers at DeepL
• You will also help to improve and automate the processes for the IT support team
• You will assist the more junior members of the team with classical IT support issues
• Maintain and administer various tools served by the IT Support team