IT Operations Lead / Manager (Manchester)
at Oliver James Associates
Manchester, England, United Kingdom -
| Start Date | Expiry Date | Salary | Posted On | Experience | Skills | Telecommute | Sponsor Visa |
|---|---|---|---|---|---|---|---|
| Immediate | 29 Jul, 2024 | GBP 60000 Annual | 01 May, 2024 | N/A | Good communication skills | No | No |
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| Citizen | GC |
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Employment Type:
| Full Time | Part Time |
| Permanent | Independent - 1099 |
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| C2H W2 | Contract – Corp 2 Corp |
| Contract to Hire – Corp 2 Corp |
Description:
Their solutions help their clients better connect with the communities they serve, using Data Science etc to create positive customer engagement in the most efficient & effective way possible- addressing significant challenges within this space.
You would play a vital role in this companies growth moving forwards. You’ll be at the forefront of ensuring the seamless operations of both IT, Infrastructure and Application Support.
The leadership & direction you provide will drive process improvement practices and further empower data driven decision making!
Key Responsibilities:
- To collaborate with cross-functional teams to monitor application and infrastructure performance
- Proactively identify & address issues to minimise downtime, ensuring optimal performance.
- Work closely with the development team to maintain and improve system reliability
- Lead new initiatives to enhance service desk best practice
- Implement best practice for Incident Management , resolution and efficiency
- Collaborate with wide stakeholders to optimise system performance
- Lead and mentor a team of support analysts.
We’re looking for someone from either an IT Support or Application support background that is used to driving efficiency and best practice across a team.
This is a fantastic opportunity for someone looking to work in a fast paced environment who enjoys problem solving and brining the best out of people!
A flexible hybrid role, you must be a commutable distance from Manchester for a couple of days a week in the office.
Click apply or email alice.crossley@oliverjames.com for more details!
Responsibilities:
- To collaborate with cross-functional teams to monitor application and infrastructure performance
- Proactively identify & address issues to minimise downtime, ensuring optimal performance.
- Work closely with the development team to maintain and improve system reliability
- Lead new initiatives to enhance service desk best practice
- Implement best practice for Incident Management , resolution and efficiency
- Collaborate with wide stakeholders to optimise system performance
- Lead and mentor a team of support analysts
REQUIREMENT SUMMARY
Min:N/AMax:5.0 year(s)
Information Technology/IT
IT Software - Other
Other
Graduate
Proficient
1
Manchester, United Kingdom
