IT Operations Manager

at  Orac Decor

ORAC® is a Belgian family company and global leader in the design and production of high-quality 3D decorations. It offers a wide range of skirting boards, cornice mouldings, wall panels and decorative elements such as profiles for indirect lighting. These products are distributed in over 90 countries around the globe.
Since the company was founded 50 years ago, it has continuously updated its technology, materials and design. This is reflected in the number of innovations, in plastic technology and other areas. The approach is based around the ORAC® philosophy: to stimulate creativity and to inspire users to create exceptional spaces that highlight their personalities. Orac Decor® makes this possible and simple, with easy installation, versatility and ease of use. From functional skirting boards to impressive cornices, ORAC® stands for complete creative freedom based on your own style and personality.

IT OPERATIONS MANAGER

Are you an IT Operations Manager looking for a new challenge? Perfect! We are seeking a highly skilled and motivated IT Operations Manager to lead our operations, infrastructure and security initiatives. Oh… Hang on. We haven’t told you who we are yet. Let’s start with that!
At Orac, we believe every wall is a blank canvas. Where others see a flat surface, we see a world of possibilities. Welcome in the world of Orac. The world of architectural elements, made for walls.
We are a family-owned Belgian company that has been a leader in architectural elements for walls for over 50 years. From our headquarters in Ostend, our innovative products are available across Europe, from Paris to Köln, London, Barcelona, Slovakia, Lecce, and beyond.
Our commitment to sustainability is at the heart of everything we do. We strive to make a positive impact not only today but also for future generations. Sustainability is a core value that guides our choices—choosing the good one for our planet, people, and community.
We believe in a world in which digital technologies and data enhance the customer experience. A solid digital backbone combined with strong local teams is a powerful mix for our growth.

You support the CIO in her mission to reach the operational excellence by having an active role on different processes, on governance, on tools & monitoring and communication.

• Manage and guide a team to provide IT services across multiple sites.
• You lead IT projects focusing on operational efficiency, security, IT landscape, rationalization, office infrastructure and user experience improvements.
• You oversee contracts and relationships with key IT vendors, ensuring efficient and effective service delivery.
• You foster collaboration among cross functional teams and external partners, to achieve and maintain company objectives and best practices.
• You develop and implement IT service strategies, frameworks and policies to optimize various ICT services, ensuring consistency, reliability and futuring-proofing.
• Define, implement and manage SLAs for assigned services to meet business needs at agreed-upon levels.
• Lead performance reporting and provide recommendations to improve the customer experience.
• You develop and maintain IT operations roadmaps, budgets and forecast

A challenging and rewarding role within a creative and inspiring team

• Opportunities for professional growth and development
• A modern and inspiring work environment with the latest technologies such as MS Azure Cloud platform
• Flexible hours and home office policy
• A clear sustainable strategy
• With the team, we regularly attend various sport events. Welcome