IT Operations Manager

at  Prenuvo

ABOUT US

At Prenuvo, we are on a mission to flip the paradigm from reactive “sick-care” to proactive health care. Our award-winning whole body scan is fast (under 1 hour), safe (MRI has no ionizing radiation), and non-invasive (no contrast). Our unique integrated stack of optimized hardware, software, and increasingly AI, coupled with the patient-centric experience of our clinics across North America, have allowed us to lead the charge against “we caught it too late again."Prenuvo operates preventative screening clinics in Vancouver, Silicon Valley, Dallas, Boca Raton, Bethesda, Minneapolis, Atlanta and Los Angeles. New York City and Chicago will be opening soon! Boston, Seattle, and Washington DC will be opening later this year.
We are looking for an IT Operations Manager to join our information security and technology team. Reporting to the Head of Security, the ideal candidate will oversee the management of the information security and technology service desk, department project roadmap, contract and vendor relationships, as well as support compliance audits.
Join us as we transform healthcare with next generation radiology and clinical operations powered by novel software, automation, data, and AI. We’re breaking new ground, leading the charge into a future where healthcare is agile, responsive, and more accessible. If you’re passionate about shaping the future of healthcare, we want you on our team!

WHAT YOU’LL DO

• Manage the service desk, ensuring timely and effective resolution of IT issues
• Oversee the department projects and support international expansion initiatives.
• Manage contract and vendor relationships, conducting reviews of new software solutions for the organization
• Support compliance audits by reporting evidence of operational compliance and security
• Lead IT team members, providing guidance, mentorship, and support for professional development
• Collaborate with cross-functional teams to identify and implement innovative IT solutions to improve business processes and efficiency
• Develop and maintain technology policies, procedures, and documentation to support organizational goals
• Support and enforce security technical controls and processes

BASE SALARY FOR THIS ROLE RANGES FROM $94,00 - $125,000 IN LOCAL CURRENCY DEPENDING UPON EXPERIENCE

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
As part of the hiring process, successful candidates will undergo a background check in compliance to applicable federal and state rules