IT Operations Specialist

at  Reshape Biotech

At Reshape we don’t just challenge the status quo of biotech today. Our goal is to redefine biotechnology research for the future. We believe that biology holds the key to a sustainable future. We want to provide the most innovative companies with the tools to decode nature in order to address some of humanity’s biggest challenges — from revolutionizing alternative protein production to pioneering sustainable agriculture practices.
Could you see yourself at Reshape? Read on.

THE PURPOSE OF THE ROLE

Working closely with all Reshapers, the IT Operations role is instrumental in ensuring that we can support our growth operationally. In this role, you’ll evaluate and implement all relevant IT systems that will help us scale processes to more colleagues, customers and partners. You’ll monitor and maintain our internal system landscape ensuring maximized return on our IT investments and high uptime. Moreover, you’ll support our commercial growth by delivering IT and Information Security expertise to our commercial teams and customers as part of our sales processes and ongoing customer success efforts.

THIS IS WHAT YOU WILL BE DOING:

• Build out our IT system landscape to support our growth ambitions including managing hardware and software vendors.
• Work closely with all teams to ensure successful implementations of IT systems and nimble processes around them.
• Educate colleagues in best practices for how to use and administrate our systems and processes including building out documentation and knowledge bases.
• Monitor and maintain internal systems.
• Deliver IT and Information Security input in commercial processes to support us in running great sales processes and delivering best-in-class customer experiences.