IT Service Design Analyst

at  endeavour group

LET’S CREATE A MORE SOCIABLE FUTURE TOGETHER

At Endeavour, we’re totally into what we do. With a portfolio that includes Dan Murphy’s, BWS, ALH Hotels, Pinnacle Drinks and more, we love to bring people together. Together we share our passion for our products and industry; it’s what inspires us to dream big, and continue to create new experiences for our customers and teams across Australia. If you thrive on positive energy, we want to meet you!

Job Description

• Be uniquely you, come as you are
• Work within an industry leading business as we experience a period of growth
• Be a key leader within the technology space

As an IT Service Design Analyst at Endeavour Group, you will be a key member of our IT service management team responsible for overseeing the development of the operational support model of new and modified IT services into operation. You will play a crucial role in ensuring that all new services are supported and managed effectively, minimizing risks and disruptions to the business.

REQUIREMENTS GATHERING:

• Collaborate with stakeholders, including service owners, project managers, and end-users, to understand the requirements and objectives of the new enterprise service.
• Identify the service’s critical components, dependencies, and integration points.