IT Service Desk 2nd Line Agent
at Lookers plc
Altrincham WA14, England, United Kingdom -
| Start Date | Expiry Date | Salary | Posted On | Experience | Skills | Telecommute | Sponsor Visa |
|---|---|---|---|---|---|---|---|
| Immediate | 27 Jul, 2024 | GBP 27500 Annual | 05 May, 2024 | N/A | Good communication skills | No | No |
Required Visa Status:
| Citizen | GC |
| US Citizen | Student Visa |
| H1B | CPT |
| OPT | H4 Spouse of H1B |
| GC Green Card |
Employment Type:
| Full Time | Part Time |
| Permanent | Independent - 1099 |
| Contract – W2 | C2H Independent |
| C2H W2 | Contract – Corp 2 Corp |
| Contract to Hire – Corp 2 Corp |
Description:
Responsibilities:
- Troubleshoot desktop and system problems, diagnose and solve hardware/software Incidents/problems whilst providing exceptional Service support to the business
- Provide solution(s)/work around(s) to incidents and Problems and escalating IT issues to the Service Desk Team Leader where necessary
- Install, maintain and support new applications
- Work to SLA thresholds for incident(s), request(s) and problem(s)
- Establishing a great working relationship with the business and 3rd party’
REQUIREMENT SUMMARY
Min:N/AMax:5.0 year(s)
Outsourcing/Offshoring
IT - Hardware / Telecom / Technical Staff / Support
Customer Service
Graduate
Proficient
1
Altrincham WA14, United Kingdom
