IT Service Desk Analyst

at  Bendigo and Adelaide Bank

IT Service Desk Analyst
Your new role with Bendigo Bank is just a few clicks away…

Technology and Transformation is accountable for the development, implementation and running of business systems and infrastructure in an efficient, stable and robust manner to enable business change and growth.
Our Team’s mission as the IT Service Desk is to provide exceptional customer service and support to the technology needs of our staff to enable them to service our customers. We provide end to end ownership of our customers’ requests and incidents, resolving these where possible or referring to appropriate technical resources when necessary.

Our community is a place to thrive in if you enjoy working in a changing environment and thinking of creative solutions.

• This is an initial six-month fixed term contract, with the intention to extend based on performance. You will be paid a salary and get access to our employee benefits.
• *The role is based in person, in our Bendigo Head Office, at this stage we cannot consider other locations. We offer flexible work options that put our people first, and a hybrid model of two days in office. Initially for onboarding you will be expected to attend our Bendigo office five days a week for training. *