IT ServiceDesk Specialist
at CD PROJEKT RED
03-301 Warszawa, województwo mazowieckie, Poland -
| Start Date | Expiry Date | Salary | Posted On | Experience | Skills | Telecommute | Sponsor Visa |
|---|---|---|---|---|---|---|---|
| Immediate | 20 Sep, 2024 | Not Specified | 21 Jun, 2024 | 2 year(s) or above | English,Technical Documentation,Network Devices,Higher Education,Communication Skills,Windows,It,Apple | No | No |
Required Visa Status:
| Citizen | GC |
| US Citizen | Student Visa |
| H1B | CPT |
| OPT | H4 Spouse of H1B |
| GC Green Card |
Employment Type:
| Full Time | Part Time |
| Permanent | Independent - 1099 |
| Contract – W2 | C2H Independent |
| C2H W2 | Contract – Corp 2 Corp |
| Contract to Hire – Corp 2 Corp |
Description:
Company Description
To create revolutionary, story-driven RPGs which go straight to the hearts of gamers — this is our mission. Want to dive deeper into our company’s culture? Explore our social media and check out our YouTube channel where we share behind-the-scenes insights and stories direct from our team members!
Job Description
CD PROJEKT RED is currently looking for an IT ServiceDesk Specialist to join our IT team! As a new member, you will be responsible for providing support to our end users, managing equipment, and more. You will play a vital role in troubleshooting technical issues, maintaining IT infrastructure, and ensuring smooth daily operations within the studio. Your proactive approach and technical expertise will help us maintain high service quality and implement new solutions to enhance our work environment. If you enjoy solving problems and are looking for new opportunities, don’t hesitate to apply!
QUALIFICATIONS
- Higher education (IT) or a student soon-to-be graduate or experience equivalent.
- Minimum 2 years’ experience in a similar position.
- Knowledge of TCP/IP.
- Knowledge of network devices (configuration and administration).
- Advanced knowledge of Windows 10 and Apple’s OS as well.
- Experience with CCTV and access control systems.
- Good knowledge of a PC’s hardware.
- Good command of English (enabling free communication and reading technical documentation).
- Very good communication skills.
- Meticulousness in performing given tasks.
Additional Information
Responsibilities:
- Providing support to End Users through all available channels to ensure the highest level of service quality.
- Troubleshooting IT related problems – Hardware and Software.
- Managing IT equipment and keeping stocks updated.
- Maintenance all conference rooms and IT areas to keep it clean and functional.
- Supervising network, access control systems, CCTV and other IT solutions in the studio.
- Researching new solutions that will improve our everyday work in the office.
- Preparing instructions for End Users as well as for internal IT department purposes.
REQUIREMENT SUMMARY
Min:2.0Max:7.0 year(s)
Other Industry
IT - Hardware / Telecom / Technical Staff / Support
Other
Graduate
Proficient
1
03-301 Warszawa, Poland
