IT Support Admin

at  ParamInfo

JOB OVERVIEW:

• We are seeking a detail-oriented and organized individual to join our team as an IT Administrative Support Specialist. This role primarily focuses on providing administrative assistance to the IT department and ensuring the smooth operation of daily tasks.
• The ideal candidate will possess strong organizational skills, excellent communication abilities, and a proactive approach to problem-solving. This position plays a vital role in supporting the overall efficiency and effectiveness of our IT operations.

QUALIFICATIONS & EXPERIENCE:

• High school diploma or equivalent required; associate or bachelor’s degree preferred.
• Previous experience in an administrative support role, preferably in an IT or technology-focused environment.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and other standard office software.
• Strong organizational skills with the ability to prioritize tasks and manage multiple projects simultaneously.
• Excellent communication skills, both verbal and written, with a professional and courteous demeanor.
• Attention to detail and accuracy in handling administrative tasks, records, and documentation.
• Ability to work effectively both independently and collaboratively in a team-oriented environment.
• Familiarity with basic IT concepts and terminology is a plus but not required.
• Commitment to maintaining confidentiality and handling sensitive information with discretion and integrity.
• This job description outlines the general responsibilities and qualifications expected of an IT Administrative Support Specialist. Specific duties and requirements may vary depending on the organization’s needs and the scope of the role.
  Required Skills

• Provide administrative support to the IT department, including managing calendars, scheduling meetings, and coordinating appointments.
• Assist with the procurement and inventory management of IT equipment, supplies, and software licenses.
• Maintain accurate records and documentation related to IT assets, purchases, contracts, and vendor agreements.
• Coordinate logistics for IT projects, including preparing meeting materials, arranging travel accommodations, and managing project timelines.
• Assist with the preparation and distribution of IT-related communications, such as memos, announcements, and training materials.
• Respond to inquiries and requests for information from internal stakeholders, external vendors, and other departments in a timely and professional manner.
• Support the onboarding and offboarding process for employees, including setting up user accounts, issuing hardware/software, and conducting orientation sessions.
• Assist with the organization and execution of IT training sessions, workshops, and events for staff members.
• Collaborate with cross-functional teams to facilitate communication and coordination of IT-related initiatives and projects.
• Perform general clerical duties, such as filing, data entry, and maintaining office supplies, to support the efficient operation of the IT department.