IT Support Administrator

at  BW Offshore

BW Offshore is looking for a service-minded and helpful IT Support Administrator to join our IT & Systems team in Arendal office. In this role, you will be the first point of contact for IT support, ensuring smooth and efficient resolution of technical issues for our staff. This position is crucial in maintaining our IT infrastructure and supporting daily operations.

QUALIFICATIONS

• A few years of experience in a similar role are an advantage
• Recently graduated candidates are encouraged to apply

SKILLS

• Strong problem-solving skills and a proactive approach to IT support
• Service-minded
• Good communication and interpersonal skills
• Ability to manage multiple tasks and prioritize effectively
• Fluency in English (oral and written)
• Hold a permanent residence permit for work purposes in Norway

WE OFFER

• An inclusive and supportive workplace that encourages innovation, professional and personal growth
• A dynamic work environment where continuous improvement is central
• Comprehensive benefits package with competitive compensation, health insurance, and pension schemes
• Flex Hour arrangements to ensure a better work-life balance
• A modern microsoft based IT platform and an opportunity to be early adopters of innovative technologies
  We are seeking individuals who not only resonate with our core values - LEAD (Leverage the Team, Excellence, Accountability, Development) with Integrity but also have a proactive approach to problem-solving, have strong communication skills and able to collaborate effectively across the teams.
  Applications will be reviewed on an ongoing basis. Please submit your application with CV and motivation letter. Applications submitted without necessary attachments will unfortunately not be evaluated.
  For further information regarding the position, please contact: Anne Ma Stokke-Olsen, Manager Digitalisation, Innovation and Analytics, +47 41507145 or Simen Asak Ruud, Manager Young Talent, +47 97787438.

• Provide 1st line IT support both onsite and for other offices globally
• Evaluate the criticality and urgency of issues assigning IT tickets accordingly
• Monitor and manage IT incidents using our internal ticketing systems
• Conduct IT orientation meetings for new employees
• Prepare hardware, meeting rooms and office equipment
• Collaborate with our senior network specialist for knowledge transfer
• Support and manage firewalls, network infrastructure, and cloud services
• Participate in IT projects