IT Support Assistant
at Somerset NHS Foundation Trust
Taunton TA1, England, United Kingdom -
Start Date | Expiry Date | Salary | Posted On | Experience | Skills | Telecommute | Sponsor Visa |
---|---|---|---|---|---|---|---|
Immediate | 23 Aug, 2024 | GBP 24336 Annual | 23 May, 2024 | N/A | Good communication skills | No | No |
Required Visa Status:
Citizen | GC |
US Citizen | Student Visa |
H1B | CPT |
OPT | H4 Spouse of H1B |
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Employment Type:
Full Time | Part Time |
Permanent | Independent - 1099 |
Contract – W2 | C2H Independent |
C2H W2 | Contract – Corp 2 Corp |
Contract to Hire – Corp 2 Corp |
Description:
Triage and prioritise calls Provide root cause analysis of an issue raised and to accurately direct call to an appropriate team Ability to trouble shoot and provide first line fix Providing remote repairs and fixes Escalate to most appropriate team or organization if unable to provide resolution Creation or administration of user accounts or passwords To actively monitor telephony support queues Provide a responsive and timely service Allocation of appropriate user training Please see attached job description for more information
Responsibilities:
Please refer the Job description for details
REQUIREMENT SUMMARY
Min:N/AMax:5.0 year(s)
Information Technology/IT
Accounts / Finance / Tax / CS / Audit
Other
Graduate
Proficient
1
Taunton TA1, United Kingdom