IT Support Assistant

at  Somerset NHS Foundation Trust

Taunton TA1, England, United Kingdom -

Start DateExpiry DateSalaryPosted OnExperienceSkillsTelecommuteSponsor Visa
Immediate23 Aug, 2024GBP 24336 Annual23 May, 2024N/AGood communication skillsNoNo
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Description:

Triage and prioritise calls Provide root cause analysis of an issue raised and to accurately direct call to an appropriate team Ability to trouble shoot and provide first line fix Providing remote repairs and fixes Escalate to most appropriate team or organization if unable to provide resolution Creation or administration of user accounts or passwords To actively monitor telephony support queues Provide a responsive and timely service Allocation of appropriate user training Please see attached job description for more information

Responsibilities:

Please refer the Job description for details


REQUIREMENT SUMMARY

Min:N/AMax:5.0 year(s)

Information Technology/IT

Accounts / Finance / Tax / CS / Audit

Other

Graduate

Proficient

1

Taunton TA1, United Kingdom