IT Support
at AUBAY SA
Télétravail, , Luxembourg -
| Start Date | Expiry Date | Salary | Posted On | Experience | Skills | Telecommute | Sponsor Visa |
|---|---|---|---|---|---|---|---|
| Immediate | 06 Aug, 2024 | Not Specified | 08 May, 2024 | 2 year(s) or above | Ticketing Tools,Scom | No | No |
Required Visa Status:
| Citizen | GC |
| US Citizen | Student Visa |
| H1B | CPT |
| OPT | H4 Spouse of H1B |
| GC Green Card |
Employment Type:
| Full Time | Part Time |
| Permanent | Independent - 1099 |
| Contract – W2 | C2H Independent |
| C2H W2 | Contract – Corp 2 Corp |
| Contract to Hire – Corp 2 Corp |
Description:
ABOUT US
We are looking for an IT Support Specialist to join our team and provide exceptional IT support to our users and clients. This role offers the opportunity to work in a dynamic environment within a human-sized company.
ADDITIONAL SKILLS
- Familiarity with ticketing tools.
- Experience with SCOM.
- Proficiency in Office 365.
- ITIL certification.
Responsibilities:
As an IT Support Specialist, your responsibilities will include:
- Providing IT support to users and/or clients.
- Handling tickets related to incidents and dedicated requests in Windows and Office environments.
- Troubleshooting desktop hardware such as desktop PCs, laptops, mobile devices, and printers.
- Escalating unresolved incidents to higher-level support.
- Tracking the incident lifecycle.
- Contributing to the continuous improvement of procedures.
- Following up on customer requests with a customer-oriented approach.
REQUIREMENT SUMMARY
Min:2.0Max:7.0 year(s)
Information Technology/IT
IT - Hardware / Telecom / Technical Staff / Support
IT
Graduate
Proficient
1
Télétravail, Luxembourg
