IT Support, Data & Analytics - Technology Consulting (1 year contract)

at  EY

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.

THE OPPORTUNITY

EY DnA is the data and advanced analytics capability within EY Asia-Pacific, with over 500 specialist employees working across multiple industry sectors.
We implement information-driven strategies, data platforms and advanced data analytics solution systems that help grow, optimize and protect client organizations. We go beyond strategy and provide end to end design, build and implementation of real life data environments and have some of the best architects, project managers, business analysts, data scientists, big data engineers, developers and consultants in the region.
We are looking for Associates within the DnA team in our Singapore office. This role is offered on a 3 months contract basis.

YOUR KEY RESPONSIBILITIES

• Provide IT support in terms of daily system & batch monitoring
• Ensure all required systems services are up and running
• Activate all necessary batch jobs and ensuring successful execution of these jobs
• Perform basic systems diagnostics, trouble-shooting and prompt escalation when required.
• To work in accordance to shift schedule provided (for 24X7)
• Escalate problems to Leads diligently
• Perform regular / daily reporting on the batch status

TO QUALIFY FOR THE ROLE, IDEALLY, YOU SHOULD

• Have a Diploma in IT, Data Analytics or relevant disciplines
• Be able to commit to a 3-month contract period, contract renewal is subjected to project requirements
• Be comfortable with a shift arrangement, including night shift required for production support
• Have dashboarding experience with Tableau / Power BI as an added advantage
• Have experience in engaging with both technical and non-technical stakeholders
• Possess strong analytical and problem-solving skills
• Possess advanced written and verbal communication skills
• Be dedicated, innovative, resourceful, analytical and able to work under pressure