IT Support Engineer
at Digital Waffle
SIB, Bayern, Germany -
| Start Date | Expiry Date | Salary | Posted On | Experience | Skills | Telecommute | Sponsor Visa |
|---|---|---|---|---|---|---|---|
| Immediate | 11 Jun, 2024 | Not Specified | 13 Mar, 2024 | N/A | Operating Systems,Customer Service Skills | No | No |
Required Visa Status:
| Citizen | GC |
| US Citizen | Student Visa |
| H1B | CPT |
| OPT | H4 Spouse of H1B |
| GC Green Card |
Employment Type:
| Full Time | Part Time |
| Permanent | Independent - 1099 |
| Contract – W2 | C2H Independent |
| C2H W2 | Contract – Corp 2 Corp |
| Contract to Hire – Corp 2 Corp |
Description:
SALARY: UP TO €42K
A market-leading media company (specialising in VR solutions for entertainment and enterprise) are seeking an experienced IT Support Engineer to join their team. While working flexible shifts, the successful candidate will oversee the day-to-day support of products and services to ensure clients’ requirements are met.
C1 LEVEL GERMAN AND ENGLISH LANGUAGE SKILLS
- Experience with how software and operating systems work
- Logical thinking
- Ability to problem-solve
- Attention to detail
- Strong customer service skills
- Confidently communicate problems and solutions to clients
Responsibilities:
MAIN DUTIES:
- Provide remote support for hardware and software
- Troubleshoot system and network problems
- Diagnose and resolve hardware or software faults
- Respond promptly within agreed time limits to call-outs
- Maintain continuous focus on a task until completion
- Prioritize and manage multiple open cases simultaneously
- Test and evaluate new technology
REQUIREMENT SUMMARY
Min:N/AMax:5.0 year(s)
Information Technology/IT
IT - Hardware / Telecom / Technical Staff / Support
IT
Graduate
Proficient
1
Schwandorf in Bayern, Germany
