IT Support Engineer (L2)

at  Corto Pty Ltd

Sydney, New South Wales, Australia -

Start DateExpiry DateSalaryPosted OnExperienceSkillsTelecommuteSponsor Visa
Immediate27 Sep, 2024USD 85000 Annual28 Jun, 20243 year(s) or aboveIt Support,Laptops,Mobile Devices,Confluence,Interpersonal Skills,Information Technology,Operations,Intune,Jira,ItNoNo
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Description:

We are CORTO, a cutting-edge software company dedicated to revolutionizing the legal industry. Our mission is to empower legal practitioners with AI-driven solutions that streamline their workflow, boost productivity, and provide more efficient client service.
Our team of AI experts and engineers collaborate to develop intelligent software tailored to the unique needs of lawyers, paralegals, and legal assistants.
Our innovative AI solutions automate routine tasks, simplify document management, and enhance decision-making, allowing legal professionals to focus on what they do best—providing expert legal counsel.

WHAT EXPERIENCE DO YOU NEED TO BECOME AN IT SUPPORT ENGINEER?

  • Proven experience in IT support, with a focus on both L1 and L2 responsibilities.
  • Strong knowledge of IT help desk operations and support for laptops and mobile devices.
  • Experience with Intune and Microsoft Entra.
  • Expertise with Confluence and Jira.
  • Basic understanding of networking principles.
  • Excellent problem-solving skills and attention to detail.
  • Strong communication and interpersonal skills.
  • Ability to work independently and as part of a team.

EDUCATION

  • A degree in Information Technology or a related field is preferred.
  • Relevant certifications (e.g., CompTIA A+, Microsoft Certified: Modern Desktop Administrator) are a plus.
  • Minimum of 3 years of experience in IT support or a related field.

BENEFITS

Your benefits include:

  • Flexible hybrid work environment. We engage, share, and collaborate on ideas and workflows on Wednesdays as a full team, and the rest of the week is up to you! Our cadence is twice/week in a modern and spacious office in the CBD.
  • Generous paid parental leave policy
  • Career and learning opportunities; we move fast and need smart people to get us where we’re going. We are a scaling business and looking for people who want to grow with us.
  • Wellness focus with additional time off, gym membership and other perks
  • fast-paced tech environment, if we don’t disrupt ourselves someone else will do it!
  • Unique and fun team events, ask us about them
  • Yes, we have a ping pong table and snacks

Join our talented and motivated team dedicated to revolutionizing the legal industry. If you are driven by innovation, thrive in a collaborative environment, and are passionate about creating seamless and intuitive user experiences, we would love to hear from you.

How To Apply:

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Responsibilities:

Please refer the Job description for details


REQUIREMENT SUMMARY

Min:3.0Max:8.0 year(s)

Information Technology/IT

IT - Hardware / Telecom / Technical Staff / Support

IT

Graduate

Information Technology, Technology

Proficient

1

Sydney NSW, Australia