IT Support Engineer
at systemsGo
Singapore, Southeast, Singapore -
Start Date | Expiry Date | Salary | Posted On | Experience | Skills | Telecommute | Sponsor Visa |
---|---|---|---|---|---|---|---|
Immediate | 26 Jul, 2024 | Not Specified | 01 May, 2024 | 3 year(s) or above | Wsus,English,Computer Skills | No | No |
Required Visa Status:
Citizen | GC |
US Citizen | Student Visa |
H1B | CPT |
OPT | H4 Spouse of H1B |
GC Green Card |
Employment Type:
Full Time | Part Time |
Permanent | Independent - 1099 |
Contract – W2 | C2H Independent |
C2H W2 | Contract – Corp 2 Corp |
Contract to Hire – Corp 2 Corp |
Description:
QUALIFICATIONS
- Diploma/Degree in Computer Science/Information Technology preferred
- At least 3 years of experience in IT helpdesk/ticketing system or technical support role, supporting MNC preferred. Some experience in networking setup and support is a definite advantage
- Pro-active, customer focused, and comfortable dealing with end users directly
- Good communication and inter-personal skills, able to describe issues clearly to end users and client management, and report on results effectively
- Comfortable working in a team or individually
- Proficiency in English
- Immediate availability will be an advantage
COMPUTER SKILLS
- Client system Microsoft certification
- Windows 7/8/10 MCP/MCITP, MCTS/MCDST, MCSA/MCSE highly desirable
- Office 365 environment
- VC support experience on Cisco WebEx / Zooms Polycom etc
- Windows Server experience
- Working knowledge of Microsoft service (AD, DNS, DHCP, WSUS, GPO)
- Networking experience (checkpoint firewall and HP switches is a plus)
Responsibilities:
- Provide regular scheduled and ad hoc support for IT infrastructure and user desktop applications.
- Troubleshoot, monitor & report on critical problems to the client, Team Lead or Service Delivery Manager until they are resolved.
- Maintain and troubleshoot internal IT infrastructure including PC procurement and setup
- Utilize technical and communication skills to resolve onsite trouble tickets and end user support issues in an efficient manner and with a focus on customer service.
- Support and participate other ad-hoc Company’s initiatives, assignments and projects.
REQUIREMENT SUMMARY
Min:3.0Max:8.0 year(s)
Information Technology/IT
IT - Hardware / Telecom / Technical Staff / Support
IT
Diploma
Computer science/information technology preferred
Proficient
1
Singapore, Singapore